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Acura of Brooklyn

(596 reviews)

Reviews

(596 reviews)

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I just bought a TLX and I admit I'm not only pleased with...

I just bought a TLX and I admit I'm not only pleased with Acura of Brooklyn but the salesman I worked with. I had been to three other dealers and the salesman were very pushy and intimidating. Dante was the opposite. He was not only polite and professional, but very knowledgeable which in turn allowed me to make an informed decision prior to purchasing. Thanks Dante keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dante was great but Jeff from finance and Tommy the deal...

Dante was great but Jeff from finance and Tommy the deal maker were not forthcoming, gave me a bad value on my trade in a d pushed for useless extras

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience with Dante he helped me get...

I had an amazing experience with Dante he helped me get my first car. Thanks to him i walked out with a brand new Acura ILX!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding customer service ! I left beyond pleased with...

Outstanding customer service ! I left beyond pleased with the new purchase of a 2021 Acura TLX. Bilal was friendly, professional and super patient. He also knew a lot about the product. I 100% recommend others to purchase from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gotta let you guys know about Bilall over at Acura of...

Gotta let you guys know about Bilall over at Acura of Brooklyn. I popped in one day for routine mx and figured let me start window shopping as my lease was quickly coming to an end. Well by the time I was done or I should say Bilall was done with me......I knew some things about cars I never knew abs also had myself a new 2021 TLX. His customer service was top notch. He wasn’t pushy but more informative. He gave options and showed the pros and cons. He took care of all my paperwork, kept in constant communication until all was done. Bilall FOR THE WIN!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

HANDS DOWN THE BEST AND EASIEST INTERACTION & TRANSACTION...

HANDS DOWN THE BEST AND EASIEST INTERACTION & TRANSACTION WITH BILLAL AND THE REST OF THE STAFF AT AOB. EWA WAS A PLEASURE TO WORK WITH GOT ME IN FROM A HONDA LEASE ONE YEAR IN TO A BRAND NEW 2021 FULLY LOADED TLX...THANK YOU!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman Dante was very helpful from the minute I stepped...

Salesman Dante was very helpful from the minute I stepped into the dealership and I couldn't be happier with his service. He not only answered all my questions, but he gave me advice on how to get the exact car that I wanted with a monthly payment I can afford. This is the best service within a dealership by far!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you to everyone at Acura of Brooklyn for your...

Thank you to everyone at Acura of Brooklyn for your knowledge and help with buying my brand new 2022 Acura MDX. Dante was an excellent salesman who went out of his way to understand and meet my needs. He was also professional and friendly! I will definitely recommend this dealership to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Go see billal he upgraded me from the 2021 rdx to the...

Go see billal he upgraded me from the 2021 rdx to the 2022 mdx in the same day very happy with his service and with the gm mostofa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VERY HAPPY WITH BILLAL’s SERVICE & HELP, HE UPGRADED ME...

VERY HAPPY WITH BILLAL’s SERVICE & HELP, HE UPGRADED ME FROM MY HONDA TO ACURA & GOT ME IN THE SAME DAY! HE ALSO TOOK CARE IF MY FINAL PAYMENTS FOR MY HONDA..GO SEE HIM!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.