Reviews
Disappointment in overall service
No checkpoint list provided. Mechanic recommended filter change. Not done because service was too busy. Took 1.5 hours to change oil. Employees limited knowledge.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
to test drive a Soul
would recommend to any one looking for a Soul to visit Mike Dews in Dodge and go from there explaining to him what u wanted.He Answers any question u can think of and will guide u thru the process. Great experience andlOVE my Soul.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly Experience
Great friendly sales staff. Second time buying a car there. Their was a mishap with the Finance team but after a few calls they were able to take care of the problem. Will definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth
Repeat buyer of a Kia. Came back to Jim Click knowing I'd be taken care of during & after the sale. My salesman Ryan was not only honest & easy to get along with he made sure I was happy through out the whole experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our Visit to discuss return of leased car
This salesman, finance manage and the operations manage were all extremely knowledgeable in going from a lease deal to a purchase deal making the transition simple and easy. This is our third Kia Sportage from Jim Click and would use this dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim click kia
Extremely friendly and not pushy! Blanca our sales person was fantastic. Everyone from the Scott and Kyle from finance department to the detailers were wonderful and values our time. Good job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia Soul
I was looking for a Green Kia Soul when I went to the dealer. My salesperson was very knowledgeable and got me a good deal on the car I wanted. I was happy with the overall experience and would recommend them to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sorrento
We purchased a new Kia Sorrento at a sales event at the TCC. We were treated with respect and courtesy throughout the process. While the whole process from start to finish took longer than we had planned (almost seven hours) we were happy with the successful completion of the purchase. Each of the employees we dealt with were polite, professional, and capable.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mister
Nice people to do business with. Felt no pressure to make a hasty decision. Second vehicle bought from this dealership in past 3 years.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
I bought a 2027 Optima Hybrid. The salesmen where awesome and listen to our needs. I would very much buy another vehicle from here without a doubt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase