Reviews
"Great experience"
Just purchased a new car at Kia of Dartmouth and really enjoyed the whole process. Had seen a vehicle they had posted online to Autotrader and just stopped by without notice for a test drive if possible while I was in the area. I was greeted immediately by salesperson Alex Viveros and he quickly located the vehicle on the lot that I was interested in and made all the preparations for a test drive. He was very patient and thorough in going over all the features of the vehicle, despite it being late and my visit unscheduled. Really appreciated that. Expected that I might have to come back next day or something.... Anyway, the car turned out to be exactly what I was looking for!! All the financing was handled by Noor in the Finance Dept. who, again, was very professional and knowledgable and took his time in answering my many questions. Very positive vibs overall; showroom and cars there all decorated for the holidays with some hilarious stuffed elfs etc. Really hated to leave!! Anyway, I'm REALLY enjoying my new car and highly recommend Kia of Dartmouth and their staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
good luck getting your money back if problem
if problem acured at manufacturer , try and get you money back after your car is fixed and you paid for it. It takes forever to get your money back. Try a run around and 6 weeks.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Top notch
Can’t say anything bad about my experience. Dave Deiolivera was great, got the car I wanted. xxxxxxto Kia of Dartmouth for coming through on a great deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Deceptive Sales Practices
Kia of Dartmouth Deceptive Sales Practice Avoid at All Costs! - I brought my daughter and wife to Kia of Dartmouth MA after seeing a preowned 2010 Subaru Impreza online for sale for my daughter. Before I drove there I called and confirmed with their internet saleswomen Heidi Leite that the car was still available and she said come down to see her. When we arrived we were greeted by Keith Brady and we told him we were here to see Heidi about the 2010 Subaru Impreza car. Keith said no problem I can assist you and he directed us to his desk and we started discuss the car. We then took the car for a test ride Keith was great to talk with and gave us good insight on the car. We decided we wanted to make an offer and that is when things got absolutely crazy. The sales manager Richard Pacheco came over and confirmed our offer and asked us to sign an offer sheet and we give a credit card as a down payment and we shook hands. My family and I were all excited as this purchase was for our daughter and were prepared to take ownership of the car. When things slowed down meaning the sales team was at the front desk we asked what is going on the Richard said his boss is finalizing the offer. We found out without our knowledge Richard told another sales person to go over and grab the keys from Keith’s desk and that sales person took an older couple out for a test drive with the 2010 Subaru Impreza we just thought we bought. Although we came to an agreement Richard decided to pull a fast one and tried to pin us against the other couple to create a bidding war. We caught Richard in a lie as we figured out the situation after seeing the older couple outside of the internet office and Richard and Keith tried to cover up that Richard’ boss was reviewing the sale. We confronted Richard and we told this is unethical and walked out of the showroom. Keith and Richard tried to make us stay until the test drive was over but we knew better to trust this unethical sales team. Keith definitely realized this was not right and rolled his eyes at what Richard was trying to do and cover up. We agreed to terms shook hands but they Kia or Dartmouth MA sales manager Richard Pacheco tried to get a better deal after our deal was confirmed. Then for a final kicker Keith called us back on the way home 10 minute later and asked us if we wanted to buy the car for $500 more than the agreed price. I think you all know what we said and I strongly suggest to all to avoid this dealership as you can’t trust the sales team here. I could not have made this up as this was worst experience in buying car!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great sales team
Great service. No hagglung, no hassle. I told them which car I had seen online and was interested in. They verified it had the features I requested and let me test drive it. No upselling or switching. Just attentive service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great sales team
Dave was amazing. I came in with a request for a specific car I'd seen on the website. I explained what features I wanted. He checked to make sure it had everything, pulled it up, and let me test drive it. No hassle, no haggling, no upselling. Just straightforward assistance getting me into exactly the car I wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kia of Dartmouth Deceptive Sales Practice Avoid at All Costs
Kia of Dartmouth Deceptive Sales Practice Avoid at All Costs! - I brought my daughter and wife to Kia of Dartmouth MA after seeing a preowned 2010 Subaru Impreza online for sale for my daughter. Before I drove there I called and confirmed with their internet saleswomen Heidi Leite that the car was still available and she said come down to see her. When we arrived we were greeted by Keith Brady and we told him we were here to see Heidi about the 2010 Subaru Impreza car. Keith said no problem I can assist you and he directed us to his desk and we started discuss the car. We then took the car for a test ride Keith was great to talk with and gave us good insight on the car. We decided we wanted to make an offer and that is when things got absolutely crazy. The sales manager Richard Pacheco came over and confirmed our offer and asked us to sign an offer sheet and we give a credit card as a down payment and we shook hands. My family and I were all excited as this purchase was for our daughter and were prepared to take ownership of the car. When things slowed down meaning the sales team was at the front desk we asked what is going on the Richard said his boss is finalizing the offer. We found out without our knowledge Richard told another sales person to go over and grab the keys from Keith’s desk and that sales person took an older couple out for a test drive with the 2010 Subaru Impreza we just thought we bought. Although we came to an agreement Richard decided to pull a fast one and tried to pin us against the other couple to create a bidding war. We caught Richard in a lie as we figured out the situation after seeing the older couple outside of the internet office and Richard and Keith tried to cover up that Richard’ boss was reviewing the sale. We confronted Richard and we told this is unethical and walked out of the showroom. Keith and Richard tried to make us stay until the test drive was over but we knew better to trust this unethical sales team. Keith definitely realized this was not right and rolled his eyes at what Richard was trying to do and cover up. We agreed to terms shook hands but they Kia or Dartmouth MA sales manager Richard Pacheco tried to get a better deal after our deal was confirmed. Then for a final kicker Keith called us back on the way home 10 minute later and asked us if we wanted to buy the car for $500 more than the agreed price. I think you all know what we said and I strongly suggest to all to avoid this dealership as you can’t trust the sales team here. I could not have made this up as this was worst experience in buying car!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
David de oliveira was highly recommended!
David Deoliveira was highly recommended to me. I called him and told him I wanted lease. We scheduled appt. I went there and left on new 2018 optima. If you in the market for car go see him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Profesional
I went into Kia of Dartmouth and spoke to Dave B. I told him my story and was in need of a car right away, I had a car that was worth nothing and yet owed still on it. Within a short time Dave was able to approve a new car for me as well as paying off my other car. Dave B was very professional, and friendly. I told him what I was looking for and what I was looking to Pay and he helped me every step of the way, I not only have a new ride but Dave even went as far as getting the car set up for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Go see Noor Rahmany!!
Had a Great experience. Great place to do business. go see Noor if you're looking for a car. He was straight forward and was honest the whole time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase