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Excellence Auto Direct

(322 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
(214) 504-3826 (214) 504-3826

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy

I came lookin for a new car for my girl. Kegan hooked me up and now she loves it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Convincent

Called about a car I saw online. Made my appointment to come see it and drove home within 2 hours. Kegan made car buying easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cool!

Went in for a new car. Kegan hooked me up. Go see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Simple

Came in for a new car. Was worried I couldn't get it. Kegan worked hard to get it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fun purchasing experience

We were looking for a new car and found a great company to buy from. Thanks Kegan for a fun experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful company

Called about a new truck for me and my family. Set an spot for the weekend and the car was just what I wanted. Kegan made the experience wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Convenient

Called about a new car. Showed up and Kegan had it ready for me. It was simply easy and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly

Came into town looking for a new car. Stumbled across this place and was greeted with kindness and a smile. My family and I do not live in Dallas but we came to Dallas because they have better selections than where I live. Found a new car that my wife loves all to Kegan's help. Thanks guys for helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nothing but lies

Told me they could help me out , just a real waste of my time ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I love this dealership

I was introduced to Keagan , one of the sales man. He played no game with me, no gimmicks at all. He was friendly, extremely and tremendously helpful. I first went to a car dealership in Garland that wanted to sell same model and same year for a 100 dollar more on my monthly bill. But Keagan was very kind to find me the cheapest deal for me. He answered all my questions. He was very patient with me. I love my Acura. I enjoy driving it. It drives so smoothly and my daughter loves it too. I am definitely going to make Excellent auto my main dearship. Keep up the good work guys. I encourage everyone to try them first. You will get the best experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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