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Excellence Auto Direct

(322 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
(214) 504-3826 (214) 504-3826

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Better selection of used luxury cars

I love the selection of used luxury cars they have. I wasn't sure what I wanted but I wanted to see the selection first hand. Butch is a nice guy and walked me through all of the features available for the cars that really caught my eye. I will be back to see the other options available in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service by Mr. Sias, I will buy another

Excellent service, I appreciate you talking to me and my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and helpful

Kegan, answered the call when I needed a new car. My old car was flooded and I needed a new car fast. By the time I made it to the dealership, everything was ready for me to sign and drive. Great experience and thanks again Kegan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Butch give me great service with a winning personality. Thank you for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying experience

My car was total loss and I needed to find another car fast. I submitted a request online and Butch called me back within two minutes to see what I was looking for & when I would be available to come view his inventory. I went the same day & was approved and in my new M35 the same day! Best car buying experience I've had in all my years of shopping. Thanks again Butch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best prices

I've searched many dealer sites online to find a wide variety of cars with reasonable prices. I bought an Infinity from Butch at Excellence Auto Direct and he made the process even more effortless. I am definitely going to see him again to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought my new car

Butch is an awesome person, he guided me every step of the way in my search for a car. I knew what kind of car I was looking for but when it was no longer available he showed me other options that exceeded my needs within my price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy, short, and excellent processe

I had no credit and issues with my credit due to identify theft. I have tried for a long time to find a place that would work with me at a low interest rate, affordable payments. Barnabe Limon really helped me and worked with me to get the car i wanted. Great service, huge selection. I only had a trade in an a couple hundred to put down. Limon an his company were able to get me in the car i wanted Thank you!! Oh an i only spent about an hour there for the whole process!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Needed a new car for my girl, and kegan hooked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very professional

I just got here and needed a new car. Kegan emailed me and had the perfect car for me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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