Reviews
Great Service
Would just like to thank Jonthan Sellers and his Owner Mark for the great service I purchased my Escalade from them,under promised and over delivered treated my time like it was there time. Will send my family and friends if they are looking for a great used car at a price. David H.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome service!!!
My salesman was Stephen Esquivel an he was amazing! He worked with my situation did not try an lie an con me it was so easy I knew I was being tricked! Surly was not expecting to get the exact car I wanted! I was in and out in 2hrs!!! No joke! The customer service from all the staff was great! I didn't feel pressured there was quick negotiation my notes were lower than what I agreed to argue on! They provided me my car fax without me having to ask! The car is bomb! I'm still in shock how I can walk in no application done nothing an leave in 2hrs an completely processed and drove off in my new car! He told me when I got there I was getting that car I'm like yea ok he was not joking he got me that car! What I asked for they worked out with no hassle. Now I'm 30 an I've had many cara I swear this process an low milage car was a dream. I looked up their reviews an I went in knowing this was a good place! I'm so happy to say I have my dream car an I will be recommending EVERYONE I know to him!!!! Shout out to Stephen Esquivel MY AWESOME SALESMAN!!!! YOU ARE SO BOMB
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
horrible car delear
this is A WORST car delear in a nation.They are not customer oriented .Customers needs to teach them how to deal with customers.I am very disappointed by this car dealear.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Outstanding service!
I had the pleasure of working with Jonathon Sellers on my purchase. He took me the the process effortlessly and with precision. Very good service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome services
I greatly appreciate the time and effort that was given to me. I am looking forward to coming back to purchase a new vehicle from you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Exceptional service and a dealer who cares!
This is the third time I purchased a vehicle and they have an exceptional car inventory so you will not be disappointed . From finance to sales, the professionalism and service is outstanding! Matt Riahi, General Manager is awesome and will definitely take care of you. From my personal experience, Matt ensures a seamless process and the experience is stress free so you can enjoy your time there while purchasing a vehicle. I also worked with Anthony, Sales Manager who is wonderful to interact with so ask for him when you come by as he assisted a friend that I referred too as well. Every detail of your car will be taken care of from their entire staff who work tirelessly behind the scenes to ensure perfection and that says a lot about this dealership. You will be extremely happy!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Great experience!
What a amazing experience. Everything went smoothly and I have been taken care of. Fair value! Showed up with everything I need needed as agreed minus the trade in. But we were able to make a deal anyways no problem. Can't wait to upgrade with them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales Associate named Butch, Euless location
A thoroughly quality experience, Butch my Sales Associate was totally professional and knowledgeable about his product. Some people buy a product, however brief it may be the very best sales people are successful because create a relationship with their prospect. I am impressed with Butch. I met the Dealership owners they are top-notch individuals with a classy facility. I will recommend them to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service. Great Customer Care.
I had a really good experience with this dealership. The staff was helpful in choosing my new vehicle. They really paid attention to my family's needs. Will shop here again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence auto
Ash was so helpful. I was looking for a Cadillac and I found this car here at excellence auto direct super clean car and ash made the whole process very easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car