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Excellence Auto Direct

(322 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
(214) 504-3826 (214) 504-3826

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

Excellent service by Mr. Limon. Would certainly reconmend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE

Very easy process, I was helped by Sales man Limon and I was very impressed by their fast and easy buying process. Came in test drive the car and like it. In 1hr 20 mins time, I was driving home in my new vehicle. Thanks Limon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service!

We bought a used car here and absolutely loved our experience !!! Butch was so helpful. We went in with a price point and he found us a perfect match. He was so quick and thorough that we were in and out in under an hour!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Im happy with service at excellence auto direct

Im happy with the service i got there kegan help me every step of the way .i live in south Carolina and i would send anyone to get a car from them .they get a five star from me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fun experience

Filled out an interest online. Had a quick response. Showed up the car was ready for me. Worked a great deal and I'm driving my awesome new car. Thanks Kegan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Qx56 infiniti

Great service and very helpful in ever way and a great time Sales person Kegan Lewless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love it

I bought my new car from Kegan. I luv my MB. This place is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brilliant Service and Delivery

Mat and Kegan wants to make things happen. I loved there don't give up attitude and that comes with a lot of courtesy and respect. I love my car and I think I got a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car

Communicated through emails with Kegan. Showed up and he was off that day and worked with Ash. Everything went smooth. I have been up there several times since my purchase and everyone is so friendly and helpful. Go see Kegan and Ash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good salesman!! My man Ash and Matt

A while back I was looking into a Toyota Highlander 06 model and Ash was really helpful in showing me the car and it was good car but I felt that I should wait and he understood my decision and was really nice about it,the following day I get in a car accident luckily no one was hurt and it wasn't my fault after dealing with the insurance company for about a month I was looking at Toyotas again and came across a 2011 RAV4 limited it was a sweet car I can definitely see myself investing in and being satisfied Mr Matt service was great he helped me out on the price that best suits me and a little competitive but I like the art of the deal! Great service Ash and Matt God bless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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