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Excellence Auto Direct

(322 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
(214) 504-3826 (214) 504-3826

Reviews

(322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick, easy, simple

I filled out the credit app. Got approved. Got a call from Kegan to come get my new ride. I love my Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Bobby was great! We just stopped by to look at a car we liked and did not think we will drive out with it. Bobby made the car buying process easier and they tried to be very fair which we appreciated. We are very pleased with our Lexus purchase. We would recommend excellence auto anytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan was great! Get your next car here!!!!!!!!!!!

I stringlrecommend this place to anyone looking to purchase a new car! Kegan made this a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy transaction

This was an easy process. Kegan did a great job meeting all our needs. I think we will be very happy with the car we purchased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan is the best.

Had a great experience working with Kegan. He even came in on his day off to make sure the deal got done right. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very positive car buying experience

Very positive car buying experience. Limon was a fabulous salesman and the finance manager was fast, friendly and efficient. And I have challenging credit, I was impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy buying process

You instantly feel welcome as soon as you walk through the doors. My husband and I have purchased two cars in the past few months from them. Limon is the awesome and made sure to find us everything we wanted and needed in our vehicles. He made the whole car buying process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan

Overall easiest experience I've had. Kegan had me in and out buying a car in about 45 mins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan ..

Kegan is the Man .. Best buying experience ever, I would highly recommend Excellence Auto Direct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly experience

I was helped by Limon and he was amazing!!! He worked with me to find a car not only that i would love but in my budget. Super stress free and friendly experience unlike any I have had buying a car. Limon was attentive and super good at explaining my options. I would recommend anyone to buy a car at Excellence Auto Direct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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