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Excellence Auto Direct

(406 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(214) 504-3826 (214) 504-3826

Reviews

(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excellence Auto Direct from DealerRater.

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In and out

I called about a car making sure it was available. Car is ready and waiting. In and out. Simple and smooth. Thanks Kegan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

This is the second time I purchased a car through them and will continue to recommend Excellence Auto Direct due to their exceptional customer service, financing and large selection of cars to choose from. LIMON, Sales Manager assisted me with finding the right car and his attention to detail along with listening to what you are looking for is phenomenal! Definitely ask for LIMON when you stop by even if you have an inquiry, you will be extremely happy you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful

Great service and very helpful in every way and a great time Sales person LIMON who is the best to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy with ther service

Am happy with the service i got there LIMON help me every step of the way . i would send anyone to get a car from them .they get a five star from me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smooth

I bought my car over the phone and had it shipped home. Car was delivered the way I ordered it. Thanks Rob, Kegan and Butch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great job

Affordable buy with my used car in good condition and good service from LIMON, who were courteous everytime. I recommended a friend here and she was pleased about her buy also especially with the help she got from LIMON. I hope I can enjoy my used car without any problems until I'm ready to get something else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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wow!!!!

I purchased a buick from these guys. LIMON was absolutely amazing. He stayed with me through the process to get to the price that we would be happy with from start to finish. Please go see him if you are interested in purchasing excellent used vehicles. I promise you will not be disappointed in your search. I am so happy I made the decision to go to these guys and see the car for myself. Thanks LIMON!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great!!!!!

I am very happy with my purchase of my new car from LIMON. I was not sure if they could approve me with my credit, but Mr. Limon was very helpful. He explained the whole process and it was easy. I appreciate the efforts of Mr. Limon along with the financing team managed to get the car I wanted with the terms that were in my budget. Actually it was a good decision to go with excellence auto direct and I recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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professional auto direct

I've been to several dealerships over the last few months; this was by far the best and truly lived up to its name. This was primarily due to my outstanding salesman, LIMON. In less than 2 hours I walked in, immediately test drove the truck I wanted, signed the paperwork and was out driving my sweet new truck! As if that wasn't amazing enough, LIMON even got me a rate less than my pre-approved rate. If you want a great vehicle shopping experience, go to Excellence Auto Direct and ask for LIMON.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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i really appreciate this

I had a great experience with talking to LIMON over email. Even though I didn't repair a car he still directed me to the right information and was very quick and concise with his messages. I would recommend this place and this person to anyone looking at repair a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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