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Excellence Auto Direct

(404 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(214) 504-3826 (214) 504-3826

Reviews

(404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excellence Auto Direct from DealerRater.

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Good salesman!! My man Ash and Matt

A while back I was looking into a Toyota Highlander 06 model and Ash was really helpful in showing me the car and it was good car but I felt that I should wait and he understood my decision and was really nice about it,the following day I get in a car accident luckily no one was hurt and it wasn't my fault after dealing with the insurance company for about a month I was looking at Toyotas again and came across a 2011 RAV4 limited it was a sweet car I can definitely see myself investing in and being satisfied Mr Matt service was great he helped me out on the price that best suits me and a little competitive but I like the art of the deal! Great service Ash and Matt God bless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick, easy, simple

I filled out the credit app. Got approved. Got a call from Kegan to come get my new ride. I love my Mercedes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Bobby was great! We just stopped by to look at a car we liked and did not think we will drive out with it. Bobby made the car buying process easier and they tried to be very fair which we appreciated. We are very pleased with our Lexus purchase. We would recommend excellence auto anytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan was great! Get your next car here!!!!!!!!!!!

I stringlrecommend this place to anyone looking to purchase a new car! Kegan made this a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy transaction

This was an easy process. Kegan did a great job meeting all our needs. I think we will be very happy with the car we purchased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan is the best.

Had a great experience working with Kegan. He even came in on his day off to make sure the deal got done right. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very positive car buying experience

Very positive car buying experience. Limon was a fabulous salesman and the finance manager was fast, friendly and efficient. And I have challenging credit, I was impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan

Overall easiest experience I've had. Kegan had me in and out buying a car in about 45 mins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy buying process

You instantly feel welcome as soon as you walk through the doors. My husband and I have purchased two cars in the past few months from them. Limon is the awesome and made sure to find us everything we wanted and needed in our vehicles. He made the whole car buying process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kegan ..

Kegan is the Man .. Best buying experience ever, I would highly recommend Excellence Auto Direct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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