Volkswagen of St. Augustine

I have purchased a few times from this dealership and I will be back again. Most recently I purchased a 24 atlas cross sport and dealt with Oliver and Darrick who made my transaction as smooth as possible. I’ve never been kept here for hours to get a price and breakdown like other places which is why I’ve been back so many times. If you want to work with a dealership that’s not intimidating and applying pressure from the minute you walk in I would definitely go here for a “less stressful” experience.

Brought my 2018 Passat in to scan the computer as to why my EPC light came on during recent trip. Car was surging...at the time I was using my cruise control...they scanned, and couldn't find any instance of a problem. Hummm! Also, my infotainment system was "wacky"...they replace the Infotainment System. Seems to work just fine now.

Service has always been top notch. Had a particularly difficult problem with a new part installation, everyone in the service department put their heads together and solved the issue. Thanks goes to the guys in the shop and service department.

We leased an Atlas in ‘21 and from day one to each regularly scheduled service, we have had a great experience at VW of xx Augustine. We decided to purchase and the CPO process to purchase went great.

What an amazing dealer. The team members are professional and courteous. The facility is to notch, Clean and organized. Further, this dealer has zero add ons or addendums. Which is a breath of fresh air. As other dealers are still price gouging. Lastly, the following individuals went above and beyond to provide the most professional and detailed service: Derrick Moreno ( Delivery manager), Oliver Eason ( Sales manager), and Joe Homann ( finance manager). A special thanks to Joe Homann. He is very detailed and upfront. He answered every question with truth and honesty. Thier was zero high pressure tactics or adds being pushed. Just options and details of additional services. This truly appreciated when other dealers push and pressure other into extended warranties and add ons. Thank you, Nathan

Quick service and great communication during my visit. Will definitely return for additional service in the future

Had a fairly minor problem with my Beetle. Took it to the dealer without an appointment. No problem … quick and easy fix and I was on my way. Staff was very helpful.

I have had the most amazing service from the repair department!!!!!!!!! Every time I ever have to come in, I feel totally taken care of! Steve and Robin are on top of their game ...Very knowledgeable and great customer service.... I would recommend Volkswagen of St Augustine to everyone who loves a great car and great service!!!!!!!!

Joe H and Jeremy were great to work with. Very friendly and helpful dealership. I highly recommend this dealership.

The best communication from Robin and Steve in the service dept ..leaves me feeling very confident in the quality of service and knowledge for me as a customer and for my car