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Volkswagen of St. Augustine

(275 reviews)
Visit Volkswagen of St. Augustine
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 731-1051 (877) 731-1051
Used (855) 559-2118 (855) 559-2118
Service (855) 286-9382 (855) 286-9382

Reviews

(275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of St. Augustine from DealerRater.

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Had a great experience!

Had a great experience! Brandon was our salesperson and he was fantastic and set me up with my beautiful new car. Joe in finance did an awesome job explaining everything and made the process super easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review, we truly do appreciate you so much!

June 21st 2023 I went to St Augustine Volkswagen to look

June 21st 2023 I went to St Augustine Volkswagen to look at a used Mustang GT. I had the pleasure to work with Josh Williams and finance manager Joe Homann. I had the best car buying experience and recommend this dealership. I was surprised to be in and out in about 2 and 1/2 hours.I am very pleased with my Mustang and so happy that I got to meet such wonderful people.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You're awesome, thank you so much for taking the time to write us a review!

I had the pleasure of handling a purchase of a used car

I had the pleasure of handling a purchase of a used car for my boss, that Volkswagen of St. Augustine sold to him. Eddie Davis, was an Angel and handled every item I needed handled. Gave me information on the car as needed and anything else I needed Eddie was on it and prompt, and professional. This car was being shipped to California and the owners were a bit nervous as they had been burned in the past, but Eddie, kept in constant contact with me throughout the process and was such an asset to us throughout the transaction. Never have I experienced such ease in assisting with the purchasing a vehicle, and I would highly recommend working with Eddie Davis at Volkswagen of St. Augustine.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You're awesome, thank you so much for taking the time to write us a review. We'll be sure to pass along your kind words to Eddie. Cheers!

I was there for service AND perhaps a purchase.

I was there for service AND perhaps a purchase. Both went very well, although, I've been VW for 30+ years, but now they offer NOTHING that really interests me. I feel I've settled for second best, and it hurts.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great dealership, friendly staff and quick reliable

Great dealership, friendly staff and quick reliable service….. rates and pricing is fair and reasonable. What more? Maybe lollipops?

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I dealt with Derrick and he was wonderful We did

I dealt with Derrick and he was wonderful We did everything by phone, text, and internet. Joe the finance manager was also great, I live an hour away and they were able to have the car delivered to my home. I would definitely buy a car again from them.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Steve is a fantastic service rep.

Steve is a fantastic service rep. He is honest, smart, and thorough. He is the best !

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had the best car purchase experience ever!

Had the best car purchase experience ever!! Fair reasonable and friendly. Second car purchased here. Will not be the last.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, very friendly dealership.

Great experience, very friendly dealership. Salesperson Branden did a great job finding the right car for us at the right price. Paperwork process streamlined and no high pressure. I have already told a friend to check them out. Truly outstanding experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is our 4th VW.

This is our 4th VW. The last one Darrick delivered to our home. Deal was done in 3 hours. This time was just as quick and they handled everything by text. We walked in and picked it up all ready to go. These guys are awesome!! Everything can be handled by phone and text!! Service, sales and vehicle quality is excellent!! PEACE, LOVE, VDUB!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.