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Exceptional Motorcar

(1,601 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Made the process easy

Made the buying process very easy for us and we were in and out in about 2 hours or so. Put us in a vehicle we can afford and well worth the money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Malibu

This was my first time buying a car from a dealership. I was very pleased with the service. The staff was both friendly and professional. They took their time to make sure i understood everything before making the big decision. I would definitely recommend the dealer to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thelma

Great place to buy a car. Great experience! The salesman, Jamie Smiddy, did a great job walking me through this process. Even though it was a Friday night, everyone stayed past closing time to finish everything up! I would definitely go back to this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recent purchase

Exceptional did a great job at listening to what I was interested in and giving me options that fit into my budget. I ended up with the exact truck I was looking for. (trust me when I say that I'm picky too.) I would recommend Paul Duckett, Nick Roeder, and the entire sales and service team to any of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience here!!

Just bought a 2012 Chrysler 200 from this place. The staff was friendly and knowledable. Would definitely recommend to someone looking for a great used car. Plenty of selection and high quality used cars can be found here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my car from Exceptional Motorcar!

I love my 2014 Buick Regal I purchased from Exception Motorcar and got exceptional savings! Their service was very impressive. Jamie Smiddy helped me pick out the best car for me! He was helpful, professional, and I was in and out. I would recommend everyone to come to Exceptional Motorcar and ask for Jamie Smiddy!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Outstanding Experience. Jamie Smiddy was professional and beyond patient with us to get the purchase made. He went above and beyond. Thank you so very much. Ron has a top notch business. Beautiful place and no pressure just helpful sales people. We will be returning to purchase another vehicle with Jamie Smiddy! Thanks again! My son LOVES it... :) A big thanks to Jamie and Ron!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My trip to exceptional motorcar

My wife & I went in looking for the perfect truck. After looking for 2 weeks everywhere we came here . And our sales consultant Dustin Hernandez helped make that happen. He took the time to find exactly what we were looking for. I would recommend anyone to stop in and they will find the perfect vehicle for you. Again a big thank you to Dustin Hernandez for helping my wife and I find my dream truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super!!

We have a 1 year old and a 2 year old who were both with us for the buying process... Exceptional Motorcar was super at having everything done and organized for us to just show up and sign, making the process so smooth and quick! This is our second vehicle purchase from them and we refer them to everyone we know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Needed a truck NOW!

Very friendly staff. Felt very welcomed and comfortable. They worked hard getting us into the "right" vehicle for our needs! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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