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Exceptional Motorcar

(1,591 reviews)
Visit Exceptional Motorcar
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–3:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(419) 956-4830 (419) 956-4830

Reviews

(1,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exceptional Motorcar from DealerRater.

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Highly recommend. Our dealer was wonderful.

Great guy. He worked with us so well without being pushy or using sales tricks. Would recommend him to anybody. Glad to be able to find the car I wanted with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and business! Congratulations on your new vehicle and we hope to see you again in the future! :)

Pleasure to deal with!

Terrific Dealership! Pleasure to deal with. Great selection of vehicles. Fast Friendly Staff. Took the time to explain everything. Will definitely shop their dealership again. 5 Stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business!! We appreciate your feedback and hope to see you again for your next vehicle! Congratulations on your new ride.

My Journey

Jeremy was very helpful in finding my Journey! I love it! Was great working with Jeremy. Thanks for the experience in working with you. I would recommend Jeremy to anyone that is looking for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to buy from us!! We really appreciate your business and hope to see you again in the future. Congratulations on your new Journey!

Satisfied and Happy

The people there are very nice and helpful to work with. Very informative, it was a pleasure doing business there. Found exactly what we were looking for. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and we appreciate your business! Congratulations on your new vehicle and we hope to see you in the future.

Thanks Doug

Very professional and easy to do business with. I will certainly buy from you again. Thanks for everything that was done to put the deal together in such a short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business. Thank you for choosing Exceptional Motorcar, and we hope to see you again in the future!! :)

Satisfied buyer

Worked with Jeremy in sales, he was friendly, checked often to make sure I had no questions, and tried his best to find answers to questions I did have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for doing business with us! We appreciate you and your review. Congratulations on your new vehicles and we hope to see you again!!

Exceptional service

I would highly recommend this dealership. They have great service and treat their customers like family. Our sales person Jeremy and Zac where very helpful and answered all our quote make sure we receive the best deal for our money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful to hear about your experience with us! Our employees strive each and everyday to provide amazing service to our customers. Congratulations on your new vehicle and we hope to see you again!!

Changing my mind about this place

So i bought a 2015 gmc sierra .. it had 76,xxx miles when i bought it .. it had some chips and dents which they did a good job fixing and claimed they do a 88 point inspection ensuring i will get a solid truck. The first day i got [i work 2nd shift] it drives great but i get off late at night then i noticed a headlight is out. No big deal i thought but the i noticed a fog light also doest work, a license plate light is out and about two weeks later i get a service trailer brake system light on it so i call in and ask them if they even did an 88 point inspection and basically get called a liar but whatever i got an appointment im hoping it will get fixed. I got called in early for work that same next day and couldnt make it but guess what i had to jump my truck bc the battery is dead .. wouldnt recommend ever shopping here .. but they are very friendly until they get your money

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very sorry to hear about this. We assure you that we try our best to provide our customers with quality vehicles. Please give us a call at 419-782-0607 if you have further trouble.

Good job

Nice trucks at a nice price!dealt with Jamie who was very friendly and truck was what he had advertised it as.thank you much

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. Our employees strive everyday to put our customers first. Congratulations on your new vehicle and we hope to see you again for your next vehicle!!

Great service

Great sales experience, good group to work with. As good as buying a car can be. Very pleased with my purchase. Would use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and review! We greatly appreciate it and are happy for you and your new vehicle. Congratulations and we hope to see you in the future for another one!