Reviews
This dealership goes above and beyond for their
This dealership goes above and beyond for their customers. We made a 6 hour round trip because of how much we appreciate everyone here. They are the only dealership we trust in getting us into a vehicle. I recently filed bankruptcy and there isn't any dealership that compares to this one in working with you to get you into a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nikki, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
they led me along on a car from out of state for over a
they led me along on a car from out of state for over a week dragging their feet on communication only to inform me the day prior to driving 5hrs out there to purchase it that it was sold already... what a colossal waste of time cleaning the car, taking pics texting back and forth waiting for responses and videos of the car... getting a sitter for Saturday ... and without apology on their end. what a garbage experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate you bringing this experience to our attention. If you are willing, please contact us at (615) 465-5902 so we can work towards a resolution. We look forward to hearing from you.
Everyone was so helpful and so pleasant to work with.
Everyone was so helpful and so pleasant to work with. DW GMC makes car buying so easy!!!. This was our 6th car-buying experience with the DW brand? we are customers for life!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanne, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We sincerely appreciate your positive review, and look forward to seeing you again soon!
I came in to trade in my 2017 Chevy Malibu.
I came in to trade in my 2017 Chevy Malibu. I wasn?t entirely sure what I wanted to trade in for but my salesman, Harrison Forbes, was incredibly patient and helpful during the entire process. He walked me through my options, came along as I test drove several different vehicles, and helped make my experience buying my very first new (not used) vehicle an incredible experience. I couldn?t be happier with my purchase and my choice of dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katie, thank you for taking the time to leave a review for us at Darrell Waltrip Buick GMC. We're happy we could meet your expectations! We sincerely thank you for your business, and look forward to seeing you again soon!
I found this particular dealership to be extremely
I found this particular dealership to be extremely professional, easy to deal with, and very helpful to me. I really appreciated my salesman, Preston Foreman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at Darrell Waltrip Buick GMC!
Darrell Waltrip GMC was a great dealership to do my
Darrell Waltrip GMC was a great dealership to do my transaction with. They listened and delivered with no high pressure involved and I appreciated that and they received my business!!! A great family to do business with!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Danny, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Melody was great right from the beginning!
Melody was great right from the beginning! Had a little hiccup with finance but got worked out. I would recommend Waltrip GMC to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
It was a good experience overall.
It was a good experience overall. The salesman could’ve been more communicative while I was waiting for my car to come in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ben was my salesperson and he did an amazing job.
Ben was my salesperson and he did an amazing job. Very attentive and went the extra mile from start to finish He even helped detail the truck because he knew I was in a rush.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
I got a good deal and a good trade.
I got a good deal and a good trade. I really like Jordan. He was nice, knowledgeable and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!