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O'Meara Volkswagen of Thornton

(1,223 reviews)
Visit O'Meara Volkswagen of Thornton
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–6:00pm
Tuesday 8:30am–9:00pm 7:30am–6:00pm
Wednesday 8:30am–9:00pm 7:30am–6:00pm
Thursday 8:30am–9:00pm 7:30am–6:00pm
Friday 8:30am–9:00pm 7:30am–6:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 350-9317 (855) 350-9317
Used (855) 865-3842 (855) 865-3842
Service (720) 778-3807 (720) 778-3807

Reviews

(1,223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Meara Volkswagen of Thornton from DealerRater.

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Adam Wright is always very helpful.

Adam Wright is always very helpful. These days service directors at dealerships often push expensive services often unnecessary- not Adam - he’s trustworthy. He’s really great and as long as he’s at Omera VW I’ll be going there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Volkswagen!

Seaver was extremely polite and professional the moment I

Seaver was extremely polite and professional the moment I stepped into the building. He made the buying process very seamless and even walked me through how to use my new car's technology! I'd recommend O'Meara Volkswagen, especially Justin Seaver, to everybody and anybody I know who is looking into getting a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing O'Meara Volkswagen!

James was extremely knowledgeable and passionate on the

James was extremely knowledgeable and passionate on the Tiguan I was interested in buying. He helped me with a good trade in value for my 2019 Tiguan. James spent a lot of time going over all the new features and benefits for my 2022 Tiguan. He made buying a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again.

I went in for an oil change and left with a brand new

I went in for an oil change and left with a brand new car! Buying a car can be stressful and tiring. O’Meara VW made the experience so much better! A big shout out to James and Steve. They both went above and beyond at every turn. I can’t say enough about how great these two were. Thank you both so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that James and Steven had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Omeara Volkswagen truly cares about their customers.

Omeara Volkswagen truly cares about their customers. Customer service is awesome. Alan, Jacob, and Scott made the purchase of our new car seamless. They were friendly and professional. We would highly recommend Omeara Volkswagen and plan to do so to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing O'Meara Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance!

Absolutely horrible service.

Absolutely horrible service. I had an appointment at 9am for an oil change with a tire rotation. They told me it was done around 12:30 and then took an additional 2 hours to do the tire rotation. A complete waste of my time. They gave no useful updates and just kept saying it was “almost done” My tire light came on right after I left and each tire was 10 psi lower than it needed to be. They couldn’t even do it right, after taking two hours to do it. Take the time to drive to another place to get your vehicle worked on. Come here if you want to have your entire day wasted.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Consumer response

So you can waste my time again? You had multiple chances to make it right and chose not to.

Vincent was very friendly, helpful and knowledgable.

Vincent was very friendly, helpful and knowledgable. He was willing to help me put on my new wiper blades We appreciate all the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Heath and Larry have been wonderful and kind.

Heath and Larry have been wonderful and kind. Adam isn't always the most friendly, kind rep we've experienced

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We sincerely value your business and look forward to your next visit.

Took care of small issues.

Took care of small issues. Oil change was done on time. Answered my questions regarding 40, 000 tun up

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at O'Meara Volkswagen. Please don't hesitate to reach out if you need anything else.

Heath was awesome to work with.

Heath was awesome to work with. He is an assist the company. Very professional and outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O'Meara Volkswagen.