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Stephen Wade Chrysler Jeep Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

One suggestion. I used to be able to call the service department, and the phone was answered every time, though not always by the same person.. Now calls are routed through one person, and often I only get a message, and call back is slow or non-existent. I liked the first method better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing Experience

Working with Shaydon and the guys at Stephen Wade Jeep was nothing short of amazing. All of them were extremely attentive and made things super easy. I've never experienced such incredible service at an auto dealer as I did there. Normally buying a car is an all-day nightmare, but not with the guys at Stephen Wade Jeep. I highly, highly recommend buying a vehicle from Stephen Wade dealers in St. George, particularly the guys at Stephen Wade Jeep. Thank you so very much guys! I'll definitely be sending more business your way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy, fun Corvette buying experience with Vaughn

Searched nation wide looking for black on black late model Corvette Stingray with very low miles and reasonable price. Found exact vehicle on internet right in my back yard. Made call to dealership, set up appointment and met Vaughn. Car was perfect. Vaughn was professional, knowledgeable and fun. Made deal quickly, vehicle was detailed and I picked it up. Life long dream was realized and had fun doing it. Woohoo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change and recall work

Went in for oil change - recall on air bag - they worked on one while waiting for other time and mechanics to complete air bag schedule

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service at SW Chrysler RAM

The service at this location is great. They took the truck in upon arrival, and texted me a couple of hours later saying it was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

The service department always takes care of us. Thanks Jason, you make our visits a pleasant experience. You are one of the main reasons we keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Treated very well by not having to wait very long and work was done quickly. Good follow up after the work was completed. Appreciate the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast Service

Got my first oil change and tire rotation for the Pacifica. Fast, friendly service. Service took less than one hour. Randy was the service representative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worst experience at a dealership ever!!!

Went in because front passenger tire was wearing on the inside. Had them check to make sure is wasn't hub or cv joint. They did a visual inspection and determined it needed an alignment and New tires. They had the car over 7 hours. New tires that were 77$ a piece ended up costing 550$ and then we're told that they didn't have time for an alignment. Had to go to big O to get that done. Think I'm good now but the code for mismatched tires on my all wheel drive keeps popping up. Take it back a week later and they check it out. Tell me it was just a code and they reset it. Another week goes By, still getting code. I check tires and find out I have 3-235/45/17 tires and 1- 245/45\17. Which is on the front drive tires. Tell me to go have it done right and send them a Bill for the tire. Drive train is probably trashed, but hey at least they are going to send me the money for the replacement, so I got that going for me. Save yourself the trouble and just go somewhere else

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason at Stephen Wade

Jason is the consummate professional. He is attentive, caring, detail oriented as well as the most personable advisor one would care to meet. On top of that he works for a great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.