Reviews
Nucar Mazda did a great job
the whole team was friendly and helpful. It was the shortest time I ever spent buying a car. car was perfectly detailed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new car! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! - The Nucar Mazda Team
Easiest vehicle purchase I have ever made
Michael was very responsive to all questions I had. He spent over an hour with me after completing the sale to thoroughly explain all the bells, whistles, tips and tricks with my beautiful new car. He was extremely knowledgeable of the ins and outs of the vehicle, which was impressive considering its a brand new model that was just released. Dealing with Sam in finance was an absolute breeze and he got us in and out without any issues. A lot of times buying a car is taxing on the buyer, but not with these guys. It was straight forward, and we were in and out of the dealership in under 2 hours. Crazy impressive for a Monday night!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. - The Nucar Mazda Team
Great Service
Always friendly people and nice atmosphere from desk to waiting area. The wait wasn't long, and the video review of things that need to be done to my vehicle is a nice new touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. - The Nucar Mazda Team
Great customer service
Darrin Alibertro from customer service was extremely courteous and helpful.. great waiting room to catch up on work. While I waited. Buying my Mazda CX5 from Nucar two years ago was a easy and good experience and working with on routine maintenance continues to show each encounter to be efficient abd very proffessional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Burnes, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. - The Nucar Mazda Team
service done
Not much to say got an Oil Change done per the required on the car. scheduled appointment and car was taken in and done in no time thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Nucar Mazda Team
Great service and reasonable
I liked the video of the inspection sent to me. The price was reasonable too! I like you offer shuttle rides home and pick ups
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Colleen, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! - The Nucar Mazda Team
Ver y Clean
Was quick and I like the video text of my car inspection just needs to have some finger food to snack on while we wait
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. - The Nucar Mazda Team
Liking NUCAR Mazda Service
The video inspection (recommend the tech speak louder during video); professionalism when you are checked in and out; thorough service and comfortable accommodations while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this great feedback with us, Stacey. We feel our service department is what makes Nucar Mazda of New Castle special. Reviews like yours help us to make sure that we are continuing to provide our customers the thorough, professional and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. - The Nucar Mazda Team
It’s a very stressful time to buy a car and I’m so glad I
It’s a very stressful time to buy a car and I’m so glad I went to Nucar. We had many other Mazda dealers closer to us, but we chose here instead due to pricing and how great Eddie was to speak with. Eddie made the whole experience much less overwhelming and was very available to answer any questions or concerns I had. Tom in finance was also great and pleasure to deal with. I will continue to come here for cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service for 2022 Mazda 6
Very impressed with the facilities especially the drop off area for service. Hopefully inventory improves soon. Have a nice day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. - The Nucar Mazda Team