Reviews
Mike was awesome
Mike in used sales did an awesome job. I am in the military and he made it quick and easy. very professional i definetly recommend him this dealership handled my business very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the positive review! Mike and the team at Criswell of Thurmont work hard to ensure every customer is provided with an exceptional buying experience, and we appreciate your kind comments.
Great experience....
My entire experience with Criswell, and specifically Jake, was great. From the first moment I walked in, Jake was friendly and helpful to answer all my questions. No pressure at all. Mike was also friendly and helpful. All the way to the financing, where Mark was also friendly and got us through the deal in a timely manner. I highly recommend Criswell to anyone looking for a new Chevy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendations! It's wonderful to see that you were provided with an all-around great buying event at Criswell of Thurmont. We value your business and look forward to working with you again in the future.
excellent
I stopped by after hours and salesman Mike chuckerel came out even when he was off duty and getting ready to go home and helped me look at a car and answered questions that I had about it. I came back the next day took the car on a test drive with Mike and really like the car what's sold me on the car was Mike attentiveness and willingness to help me anyway he could. I had a great experience and I hope to do business with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to tell us about your recent car buying experience at Criswell of Thurmont. Our friendly and helpful staff is always ready to help with any of your automotive needs, and we appreciate the opportunity to work with you. We look forward to seeing you again!
Helpful and responsive
Scott in the used car sales department was very helpful and responsive to my emails. They were upfront and willing to work with me. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's our pleasure to help! Our staff is always ready to answer questions and provide details about any of the great vehicles that we have available on our lot. Thanks again for choosing Criswell of Thurmont!
Awesome experience
Overall I had a great experience at this Criswell Dealership. I had help from Mike Chuckerel who was friendly, attentive, and someone who cared about his customers. He explained the inside and outside of the truck I was interested in thoroughly, and explained all of the documentation for it. I not only had an amazing experience because of Mike but also because of the entire Criswell team. If you're in the market for a car or truck, be sure to check out this Criswell Dealership in Thurmont, MD.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to see that you were pleased with the awesome truck buying event that the top-notch team at Criswell of Thurmont provided. We value your business and sincerely appreciate your recommendations!
No hassle
Clay was amazing to work with. Very professional, friendly, and answered all my questions. Both Clay and Jeff made the car buying process very easy and stress free!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for letting us know that you had an incredible buying event at Criswell of Thurmont! Clay, Jeff, and the other members of our team are dedicated to offering a first-class purchasing process, and we're pleased to see that you were completely satisfied with your experience at our dealership. Please don't hesitate to reach out if you have any other questions about your new vehicle. We'll be happy to help!
Great Dealership
We were in the market for a pickup truck after an unfortunate accident. At criswell they had a great selection and we were able to make a deal on a great truck paired with an awesome warranty. The salesman was knowledgeable and very personable. The finance person was also knowledgeable and took the time to explain things. We will do business there again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing to work with the team at Criswell of Thurmont to replace your vehicle. We are happy to hear that you were pleased with your entire purchasing process and look forward to continuing to assist with any of your automotive needs.
Very helpful and professional
This was one of my best experiences purchasing a vehicle and I was very impressed with the team work of not only the sales team in Thurmont but also that of Mr. Eaten in the Gaithersburg dealership. All around great team effort and I will certainly be sending customers your direction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to see that you had such a great experience while working with the team at Criswell! Our staff is dedicated to offering an exceptional purchasing process and we're pleased to see that this was your experience. We value the opportunity to work with you and truly appreciate your recommendations.
Above and beyond service
Clayton Kennedy and John Duncan gave supreme service. They are straight shooters; they were very relatable with us about the process and purchase of our chev Silverado.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Criswell Chevy of Thurmont for your recent purchase! We make customer satisfaction a priority and our staff is top-notch when it comes to delivering an easy and efficient buying event. We appreciate your feedback and hope to be of service to you again in the future.
Criswell Chevrolet, Thurmont
John Spicer was great to deal with - knowledgeable and patient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's wonderful to know that you found the staff at Criswell of Thurmont to be so helpful and professional. We appreciate the opportunity to work with you and hope to be of assistance again in the future.