Reviews
Scheduled Service
A "five star" rating, for the folks at Acura of Westchester. Currently, on my third purchase from this dealership, and it just continues to get better & better. Just had the New MDX in for its first service. Chris Colucci took the car in ..right on time... Informed me the work would be done in an hour. ( including the Wash and Vacuum ) Enjoyed the waiting room, with the custome coffee bar and muffins. AS it should be.. a delightful experience !!!!!!!!!! Would not do anywhere else !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank and Liam are GREAT
I am on my third Acura from Acura of Westchester and I am always happy.Thank you so much always a satisfied customer since 2010
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love the Customer Service
He was fast accommodating very professional he was able to put me in the perfect car for my family of 4 being that room was a major concern for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Professional and Knowledgable
Purchasing a new car can be extremely stressful. I was eased into purchasing an Acura through Matt Belov. He was extremely patient, very professional, and knowledgable, and catered to all my questions and needs. He was very detailed and explained the pros and cons of several of the vehicles I was interested in purchasing. I finally selected my choice and I am extremely happy with it! I have dealt with dealers in the past and I have to say I was very impressed with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt Belov and the entire team are beyond amazing
About 3 weeks ago my family went out for lunch. We decided it was time for a new car but weren't too sure what we wanted. We swung by Acura of Westchester and received the warmest welcome by Matt Belov. He was very kind and patient with us while explaining the several options we had. He was so cool and informative and before we knew it we felt like Matty was already part of the family. He worked out a great deal for us and we bought our first Acura. We love our MDX and we had such a great experience that from now on going anywhere other than Acura of Westchester just seems like a mistake. Thank you everyone and especially Matty B.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Shannon
Shannon was great. I didn't have to wait when I got there. The moment she saw that was looking for help, she right over and helped me. Everything went well and the timing was great. All what I can say is she is great and knows her job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience!
Just bought a new car and had the best car buying experience that I've ever had. Frankie and Liam were honest and offered the best deal around! They were very accommodating, especially with my hectic schedule. To anyone looking for an Acura, they are your guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales staff. A pleasant and enjoyable experience.
I recently leased my second Acura at Acura of Westchester. I had the pleasure of working with Brianna Tozzo. She did a fantastic job in handling the sales deal and was always super professional, courteous and attentive to all my questions. It seemed Brianna's goal was to put me in the right car to satisfy what I was looking for. At all times she was super patient and objective. Its a pleasure to find such nice, honest, professional, caring people working at Acura of Westchester. No wonder they are consistently ranked as one of the best dealerships in Westchester County. Thanks to people like Brianna. Julian Morand also did a great job on the closing process. I recommend people check out Acura of Westchester. Their service staff are also a pleasure to work with. Thanks again Brianna!! Your the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy, straight fwd transaction
Went into Acura of Westchester on a Sunday after having spent several days test driving crossovers/SUVs. I was met by Julian Morand and gave him the rundown of what I was looking for & interested in. He recognized that I had done my research & had a good understanding of what I wanted. He & is manager, Frank Ferraro, were very straight forward as was I. I ended up leasing a 2015 RDX within 30min of walking on the premises. Paperwork, credit check, etc took no more than 20min. I came back the next afternoon to pick up the vehicle & was in & out in 15min. Total transaction time just over 1hr. Can't beat that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales and Service
We've been going to Acura of Westchester for 10 years to service our 2002 Acura MDX. Service was always done right the first time. Finally bought another used Acura MDX 2011 and the sales team worked with us on the rates and the accessories we needed. Great service from Shannon and sales support from Kelly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car