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Acura of Westchester

(4,394 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:30am–5:00pm 9:00am–4:00pm
2023 state dealer award
View 17 awards
2023 state dealer award 2022 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Westchester from DealerRater.

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Excellent

Anthony deserves very high marks for how he managed our recent MDX lease! True professional and truly cared about getting us the best service and deal possible!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Victor

I had a great experience to change my truck had an Acura TSX 2006 and now have a 2010 Acura TSX have a good communication with client I recommend jose crespo\ Alvin de Leon / Alex piccirillo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent Experience

I went back and forth with several dealerships and Acura of Westchester was able to give me the best deal. I worked with Frankie Ferraro and he was amazing very knowledgable of re product and very pure and professional. He made my purchase enjoyable, quick and easy. I have to say that working with so many dealerships trying tiger the best deal I also found that Acuraof Westchester was the most professional and put together dealership by far. I felt like I was in a Mercedes store the way I was treated and the level of professionalism that they exerted. I am happy to become part of their family and I recommend ten to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Julain, Jonathan, shannon, finance and the guy in the yard

Each one was terrific. enthusiastic, smiling and truly positive. We had an issue with the remote engine starer. the guy in the yard (Julian will know..solid guy, forgot his name) was able to figure out that we had the spare key in the car. we all learned something! stay warm...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Awesome Experience

Jose was great, he had me in and out in no time, gave me the best deal he could and helped me figure out the fastest way to take my new car home. Spoke Spanish, was extremely friendly to my family, and overall a nice guy! I am definitely recommending my friends to head over to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quick service

Just had inspection and new wipers this visit but received same professional and courteous service as if I were having major work done. Tom is a very good man to work with. He makes me comfortable with the idea of coming back for all my future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick, Convenient, and great Care!

It was a pleasure of having Shannon Lemon servicing my car. She went beyond of what was expected and called attention to and fixed problems in a quick and expertly fashion. Acura of Westchester does everything right and gives what customers - that's in need of service - want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

HAPPY AFTER SERVICE

ON DEC 30 I CALL MR DE LEON TO MAKE AN APPMT FOR SERVICE FOR MY ILX , I WAS SURPRISE WHEN TO TOLD ME THAT MY APPMT WAS FOR FRIDAY JAN 2ND AT 9:00 AM. ON FRIDAY AT MY APPMT I ASK MR DE LEON TO TELL ME WHAT WAS A B12 CODE, HE EXPLAINED STEP BY ETEP IN DETAILS. AT THAT TIME HE TOLD ME TO WAIT AT THE WIATING ROOM THAT THER E WAS COFFE AND SNACKS TO HELP MY SELF TO IT. WHILE I WAS THER E HE CAME AND TOLD ME ABOUT FEW THINGS THAT THE TECHNICIAN FOUND AND NEEDED TO BE CORRECTED LATER HE CAME AND TOLD ME THAT MY CAR WAS READY AT HAT TIME HE EXPLAIN WHAT WAS DONE AND EXPLAINNED WHAT WAS COVERED BY THE GUARANTY AND WHAT WAS NOT. I WAS VERY SATISFIED WITH THE TECHNICIAN THAT WORK IN MY CAR BUT I WAS VERY HAPPY WITH THE WAY TYHAT MR DE LEON TOOK TIME TO EXPLAIN ALL THA TWAS DONE AND WHAT TOEXPECT ON MY NEXT SERVICE. THANK YOU MR DE LEON FOR YOUR TIME . HAPPY NEW YERA TO ALL OF YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent experience and awesome service from Jonathan Zung

Jonathan Zung rocks! I had the best car buying experience in years with him. Jonathan helped me with my purchase of 2015 Acura RDX - excellent service. He's professional, friendly, competent and honest car salesman. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Good stuff

i like this service center so far, mr de Leon is a very efficient and knowledgeable rep. With his recommendations I was able to get my car back into great working condition.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.