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Acura of Westchester

(4,394 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:30am–5:00pm 9:00am–4:00pm
2023 state dealer award
View 17 awards
2023 state dealer award 2022 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Westchester from DealerRater.

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Great local dealer

Excellent prices and flexible terms helped us decide on our new MDX. Jose Crespo met our needs and financing was quick and simple. We had been to many different dealers, but they matched our best offer with some extra spice for the holidays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

I had gone into acura a few days ago and Jose Crespo was my salesmen he was very helpful in making my decision a easy one! I left with the all my expectations met. Thank you Acura of Westchester and Jose Crespo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Hassle free car purchase

My sales representative Matt was excellent to work with. He was very courteous and attentive, answering all of my questions. He was enthusiastic to find me a car that more than satisfied my needs. The process to purchase my certified pre-owned Acura was a pleasure. A small problem I had with a lock was fixed immediately and hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

I would like to thank Shannon for her excellent service. She always answers my questions or direct my questions to someone who can answer me. She is dedicated and committed to her Job and customer well being. Westchester Acura only does repairs if it is required to do so. They never over charge me in the last Two years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

Worth the trip

My wife and I had been in the market for a certified pre-owned Acura MDX. We found few certified pre-owned MDX's at dealers in CT. When we discovered Acura of Westchester, we found considerable inventory of cars from which to choose. Jonathan Zung helped us pick out a great car. We found the sales team responsive in getting us the best deal for the combinations of features that we wanted. We found Acura of Westchester to be an outstanding dealership and would recommend them to others,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Another great experience

Brianna and Ron, as always went above and beyond to make my car buying experience the best. From the time I was greeted at the door till the time I drove off the lot they were nothig short of perfect. They made the transaction simple and throughout the entire process had a smiles on their faces.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matt Belov is an amazing sales rep

We travel from Brooklyn to Acura of Westchester for all our car needs and are never disappointed. Our sales rep was Matt who made sure all our needs were met. He is enthusiastic, knowledgeable , and friendly. We traded in our 10 year old MDX to lease a RDX. Matt insured we were satisfied with the trade in value. He took the time to walk as through the entire trade in process. Once the deal was made Matt continued to assist us with all the new technology the RDX offers. He took the time to progam in our phones and explain the entire dashboard. He made us feel like family. Diane in finance was also great. When I discovered our lien release was missing I quickly called Acura to see what needed to be done. She was so kind and accepted an email copy from the bank to insure the transaction could be completed. Anthony came over to say hello as we are repeat customers to insure we were satisfied with the deal .Acura of Westchester treats you like family. We always walk away feeling we got the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Srvice.

Just want to say that Thank You to Shannon for the excellent service, and I will be more than happy to keep servicing whit her..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Alvin DeLeon service consultant is always helpful

Alvin DeLeon is always courteous, knowledgeable and friendly. It's a pleasure having my mdx serviced in larchmont due to his exceptional customer service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I finally have the car of my dreams

Coming from the Bronx, I chose Acura of Westchester by pure luck and I am happy to say that my experience leasing my first new car was fantastic. I had no idea that they were the #1 Acura dealership in the country, but after I drove away I truly understood why. My dealer was Jose Crespo and he is very personable and knowledgable about all his vehicles. I traded an old ML430 Benz for a brand spanking new 2015 ILX and it was the best decision I could have made. Jose was not aggressive and made me feel super comfortable. He truly worked with my budget and made my car leasing experience phenomenal. I would TOTALLY RECOMMEND Jose Crespo and Acura of Westchester to anyone looking for an affordably luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.