Reviews
I was able to get a loaner on time for my appointment
I was able to get a loaner on time for my appointment and everything went smoothly upon completion of my service it was a simple process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
My vehicle was in for 75k check up and I was explained in
My vehicle was in for 75k check up and I was explained in detail what that would entail. I received a video message from my technician who explained what he saw from multi point inspection
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
All staff were very competent, knowledgeable and great
All staff were very competent, knowledgeable and great communication. I felt confident in the work and explanations. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!
Tim was my service advisor.
Tim was my service advisor. Car was under warranty. Everything went smooth and professional clean. And comfortable waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
Carlo takes care of you like family.
Carlo takes care of you like family. Nice dude, very knowledgeable. Go to him for your Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Amanda was very responsive and very professional.
Amanda was very responsive and very professional. This is my second time using this dealership. Both very good experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!
The work I had done was done quickly.
The work I had done was done quickly. It was done in a very timely manner and the video you provide is very helpful. All the issues were pointed out to me. The car was washed and returned to me. Wonderful service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
Excellent customer service and care!
Excellent customer service and care! Back on the road quickly. We had a break down on our 2016 Audi A3 Quattro. They did diagnostics and found the spark plugs were bad. Thank you for getting us going again in short order.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!
Very helpfully.
Very helpfully. Explained everything very clearly. Everything as the said and in time. Made it easy. Jim is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
I thought jim did an excellent job.
I thought jim did an excellent job. Everyone was friendly and courteous. Prices were reasonable (for a dealer).
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Brett, and for taking the time to leave us this wonderful feedback!