Skip to main content

Audi Hoffman Estates

(5,839 reviews)
Visit Audi Hoffman Estates
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 17 awards
2020 state dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (847) 961-4989 (847) 961-4989
Used (847) 961-4942 (847) 961-4942
Service (847) 847-4103 (847) 847-4103

Inventory

See all 180 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since August 2002.
Audi Hoffman Estates (formerly Schaumburg Audi) is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service.

Our Audi Hoffman Estates staff of automotive professionals takes pride in representing the Audi brand and is well versed in the innovative design advanced technology and superior performance that the Audi brand represents

Audi Hoffman Estates is very proud to announce that we received the very prestigious Audi Magna Society Award for 2010.

Service center

Phone number (847) 847-4103

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(5,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Hoffman Estates from DealerRater.

Want to share your experience with this dealership?

Write a review

Tim was great to work with!

Tim was great to work with! Will return to this dealership next time for certain

Tim was great to work with!

Tim was great to work with! Will return to this dealership next time for certain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Show full review

It took forever to get my car back even though the work

It took forever to get my car back even though the work was done and no one would call back with updates.

It took forever to get my car back even though the work

It took forever to get my car back even though the work was done and no one would call back with updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I got a flat tire and after AAA installed my spare, I

I got a flat tire and after AAA installed my spare, I drove directly to the dealership. Arlen Brodeur was very helpful and was able to fit me in even though I didn’t have an appt. He expedited the process for me to get new tires installed that same day so I wouldn’t have to drive too far on the spare. I’ve been a customer for many years and this kind of service is why I keep coming back.

I got a flat tire and after AAA installed my spare, I

I got a flat tire and after AAA installed my spare, I drove directly to the dealership. Arlen Brodeur was very helpful and was able to fit me in even though I didn’t have an appt. He expedited the process for me to get new tires installed that same day so I wouldn’t have to drive too far on the spare. I’ve been a customer for many years and this kind of service is why I keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Show full review

Had to wait 10-15 minutes be on my appointment time but

Had to wait 10-15 minutes be on my appointment time but once I got registered everything moved effectively and Tim kept me informed of progress.

Had to wait 10-15 minutes be on my appointment time but

Had to wait 10-15 minutes be on my appointment time but once I got registered everything moved effectively and Tim kept me informed of progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Show full review

Top notch service from the drop off to while the car was

Top notch service from the drop off to while the car was in service and appreciated the video from the technician. Will continue bringing my car here for future. Fabulous communication!

Top notch service from the drop off to while the car was

Top notch service from the drop off to while the car was in service and appreciated the video from the technician. Will continue bringing my car here for future. Fabulous communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Show full review

Outstanding dealership!

Outstanding dealership! Dan and Amanda in Sales and Ceaser in service have all taken care of me. All around service has been great.

Outstanding dealership!

Outstanding dealership! Dan and Amanda in Sales and Ceaser in service have all taken care of me. All around service has been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

Show full review

Everyone was very polite.

Everyone was very polite. Felt they were concerned about my needs. Service was easy and reasonably convenient.

Everyone was very polite.

Everyone was very polite. Felt they were concerned about my needs. Service was easy and reasonably convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Show full review

Tim was very nice and listened to what work I wanted

Tim was very nice and listened to what work I wanted done to my car.

Tim was very nice and listened to what work I wanted

Tim was very nice and listened to what work I wanted done to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Show full review

Excellent customer service.

Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism.

Excellent customer service.

Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Show full review

Had an issue come up last week and Tim got me in right

Had an issue come up last week and Tim got me in right away in service and had the car back next day. Great service as always.

Had an issue come up last week and Tim got me in right

Had an issue come up last week and Tim got me in right away in service and had the car back next day. Great service as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Show full review
See all 5839 reviews