Audi Hoffman Estates

I did not buy my Q7 back in December 2016 because the dealership was not able to get me the vehicle and pricing I was looking for......however, I have... had my ride serviced there since the beginning, and I have to say, always a five star service. Rick is especially helpful in explaining what is being done and the options available rather than just writing up the ticket! Knowledgable and pleasant is the culture here with all service advisors, so kudos to the manager of that department! thank you for exceeding expectations!

Selection of vehicles is fabulous and the sales staff allows you to browse leisurely. I felt Very comfortable being honest and stated that I was still... shopping around. I returned the next day and Eddie made my transaction seamless and quick. Traded in car on E-tron and this dealership Exceeded my expectations.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up... with me right away. I'll be going back when I'm ready for my next vehicle!

Rick and Ted provided great service as usual. The service staff is always helpful and works around my difficult schedule. It's always a pleasure working... with them.

All the members of the staff were very helpful and professional. They called me when my car was done and I had a loaner that they gave me that was very... nice. I would recommend this dealer to anyone. Thank you

Eddie was very helpful and honest about the car options and pricing. Process was very smooth and communication was excellent. And the car is fantastic

Sales were very knowledgeable about the product and weren't overly pushy to close the sale. Willing to work with us on pricing and trade options. The only... thing that want so enjoyable was the closing process as it did take a long time go through all the paperwork and details, which made for a very long and late night For everyone involved.

Came in for an air bag recall and was not sure what to expect. The service and professionalism was well above the standard. We have an old Audi and I feel... I was treated as I had a brand new car that they were servicing. Rick was great! I was given a brand new loaner Audi. Nicest car! Thank you, Cheryl

My service advisor Michael was amazing. He always takes care of me and does a great job. Thank you for your help. He is Great at what he does and very... informative.

Great service as usual. Got me in quickly and done fast. No issue after. Friendly staff and always. Additional help was provided at the moments request... and was done effectively.