Reviews
Great experience from start to finish. Super smooth process and I couldn’t be happier with my S5
Great experience from start to finish. Super smooth process and I couldn’t be happier with my S5
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted that Carlo ensured a smooth process from start to finish. Thank you for choosing Audi for your S5, and we’re thrilled to hear how happy you are with it!
Smooth. Efficient. Friendly. Helpful A very nice experience. Service and staff were very helpful and pleasant to work with.
Smooth. Efficient. Friendly. Helpful A very nice experience. Service and staff were very helpful and pleasant to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing that your service visit was efficient and welcoming. It’s great to hear our team took care of your Audi A6 with attentive and courteous support. We look forward to serving you again.
Very good service, excellent job! Waiting room is also nice and everyone in the dealership is nice
Very good service, excellent job! Waiting room is also nice and everyone in the dealership is nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you had excellent service and found our waiting area inviting. Our team is glad to provide a welcoming atmosphere. We look forward to caring for your Audi again.
Very professional I'm very thorough Traded with respecting he was very courteous Everything was explained well and easy to understand
Very professional I'm very thorough Traded with respecting he was very courteous Everything was explained well and easy to understand
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure assisting with your Audi Q7 trade-in. We’re glad Ricky and our team provided clear explanations and treated you with respect. We look forward to welcoming you back.
It was easy and great no issues Work to be performed was explained in great detail and follow up was great
It was easy and great no issues Work to be performed was explained in great detail and follow up was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that the service on your Audi Q3 went smoothly with clear explanations and thorough follow up. Your positive feedback means a lot to our team. We look forward to helping you again.
It took 4 hours to change the oil and brake fluids and they left the car unwashed from inside while I asked to car wash the car
It took 4 hours to change the oil and brake fluids and they left the car unwashed from inside while I asked to car wash the car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Sufficient and met expectations. On occasion, service department seems understaffed due to wait times for attention/support
Sufficient and met expectations. On occasion, service department seems understaffed due to wait times for attention/support
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.
Jim was very accommodating and kept me updated on the service being done to my car.
Jim was very accommodating and kept me updated on the service being done to my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team was accommodating and kept you updated on service for your Audi S5. We appreciate your five-star rating and the opportunity to care for your S5. We look forward to assisting you again.
We have always been well served and care for by this service department of Audi Hoffman Estate. We have been customer here for 25 years.
We have always been well served and care for by this service department of Audi Hoffman Estate. We have been customer here for 25 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Audi Q5 for the past 25 years. We’re pleased our service team has taken good care of your vehicle. We look forward to maintaining your Q5 in the years ahead.
Coming back for another vehicle just reinforced why I keep choosing this dealership. The consistency in service, honesty, and attention to detail makes the entire process easy and enjoyable. It’s rare to find a place that treats returning customers with the same enthusiasm as first-time buyers.
Coming back for another vehicle just reinforced why I keep choosing this dealership. The consistency in service, honesty, and attention to detail makes the entire process easy and enjoyable. It’s rare to find a place that treats returning customers with the same enthusiasm as first-time buyers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you choosing us again for your Volkswagen Tiguan. We’re glad our consistent service, honesty, and attention to detail made the experience smooth and enjoyable. We’ll be sure to share your kind words with Eddie and the rest of the team.