Reviews
Tim was great to work with!
Tim was great to work with! Will return to this dealership next time for certain
Tim was great to work with!
Tim was great to work with! Will return to this dealership next time for certain
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!
It took forever to get my car back even though the work
It took forever to get my car back even though the work was done and no one would call back with updates.
It took forever to get my car back even though the work
It took forever to get my car back even though the work was done and no one would call back with updates.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I got a flat tire and after AAA installed my spare, I
I got a flat tire and after AAA installed my spare, I drove directly to the dealership. Arlen Brodeur was very helpful and was able to fit me in even though I didn’t have an appt. He expedited the process for me to get new tires installed that same day so I wouldn’t have to drive too far on the spare. I’ve been a customer for many years and this kind of service is why I keep coming back.
I got a flat tire and after AAA installed my spare, I
I got a flat tire and after AAA installed my spare, I drove directly to the dealership. Arlen Brodeur was very helpful and was able to fit me in even though I didn’t have an appt. He expedited the process for me to get new tires installed that same day so I wouldn’t have to drive too far on the spare. I’ve been a customer for many years and this kind of service is why I keep coming back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Had to wait 10-15 minutes be on my appointment time but
Had to wait 10-15 minutes be on my appointment time but once I got registered everything moved effectively and Tim kept me informed of progress.
Had to wait 10-15 minutes be on my appointment time but
Had to wait 10-15 minutes be on my appointment time but once I got registered everything moved effectively and Tim kept me informed of progress.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Top notch service from the drop off to while the car was
Top notch service from the drop off to while the car was in service and appreciated the video from the technician. Will continue bringing my car here for future. Fabulous communication!
Top notch service from the drop off to while the car was
Top notch service from the drop off to while the car was in service and appreciated the video from the technician. Will continue bringing my car here for future. Fabulous communication!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!
Outstanding dealership!
Outstanding dealership! Dan and Amanda in Sales and Ceaser in service have all taken care of me. All around service has been great.
Outstanding dealership!
Outstanding dealership! Dan and Amanda in Sales and Ceaser in service have all taken care of me. All around service has been great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
Everyone was very polite.
Everyone was very polite. Felt they were concerned about my needs. Service was easy and reasonably convenient.
Everyone was very polite.
Everyone was very polite. Felt they were concerned about my needs. Service was easy and reasonably convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Tim was very nice and listened to what work I wanted
Tim was very nice and listened to what work I wanted done to my car.
Tim was very nice and listened to what work I wanted
Tim was very nice and listened to what work I wanted done to my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent customer service.
Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism.
Excellent customer service.
Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!
Had an issue come up last week and Tim got me in right
Had an issue come up last week and Tim got me in right away in service and had the car back next day. Great service as always.
Had an issue come up last week and Tim got me in right
Had an issue come up last week and Tim got me in right away in service and had the car back next day. Great service as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!