Reviews
Very helpfully.
Very helpfully. Explained everything very clearly. Everything as the said and in time. Made it easy. Jim is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
I thought jim did an excellent job.
I thought jim did an excellent job. Everyone was friendly and courteous. Prices were reasonable (for a dealer).
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Brett, and for taking the time to leave us this wonderful feedback!
Great service.
Great service. Tim was nice and very helpful as was the cashier. Will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!
Eddie gave me the best car buying experience I've had in
Eddie gave me the best car buying experience I've had in my life. He was kind and very thorough showing me how everything works. Although I can't remember it all, I have to read my book. I love my car, thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
Great, Jim explained the recall and what they did!
Great, Jim explained the recall and what they did! No No no no no no
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.
Mike was great.
Mike was great. The process was smooth, the car is beautiful no complaints at all here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
First time at this dealership.
First time at this dealership. Everyone was EXTREMELY friendly & approachable & communication with me was excellent. The only thing I was disappointed with was that my car wasn’t vacuumed out like the paperwork said but I wasn’t expecting. It would have upped the WOW factor if it had been done like the paperwork said.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!
Arlen was very polite, informative and easy to work with
Arlen was very polite, informative and easy to work with The dealership was very helpful, staff were very communicative and polite
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.
2 hours for an oil change.
2 hours for an oil change. Service staff very inattentive. Thankfully I only bring my car in once a year
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Excellent and friendly service.
Excellent and friendly service. Work done promptly as promised. Very good experience overall. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.