Reviews
First off Miki was great and responsive and patient.
First off Miki was great and responsive and patient. During this process the dealership was going through some changes so the process was a little hectic BUT I realize it was temporary and no fault of Miki or any of the other workers I encountered. Everyone was helpful and patient. I LOVE my new MINI and would recommend not only the car but working with Miki as well. I’ve bought other cars (and other MINIs) and not been treated this nicely. :-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your five star review with us at Bob Smith MINI! We're pleased to hear that Miki was so friendly and welcoming towards you during the time you spent with us. Thanks for choosing Bob Smith, enjoy the road ahead in your new MINI!
Miki Forgo is a pleasure to work with, is super
Miki Forgo is a pleasure to work with, is super responsive and made the purchase of our 2023 Mini SE a seamless experience, especially during delivery. I’ve never had such a painless experience when financing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tim, thank you for sharing your five star review with us at Bob Smith MINI! It's great to hear Mike was able to make the purchase of your new 2023 Mini SE so stress-free and easy for you! Thanks for choosing Bob Smith, enjoy every new mile ahead!
Very organized and friendly.
Very organized and friendly. Did what they promised. Good knowledge of product. Fair dealing on lease and trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miki and the team were excellent in helping me return my
Miki and the team were excellent in helping me return my old MINI and building a new MINI online. They made the process simple and easy going. I’m definitely pleased with my new car!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service!
Great dealership.
Great dealership. We bought our mini from them online. Miki is very helpful and easy to talk to. Jacob is knowledgeable and patient. It was a quick and very pleasant sales experience. We highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesperson Miklos Forgo provided outstanding,
Salesperson Miklos Forgo provided outstanding, knowledgeable advice and service throughout the sales/ordering process. A great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your recent five star review with us at Bob Smith MINI! It is wonderful to here Miklos provided you with such outstanding customer service during your recent purchase! Thanks so much for stopping by and choosing Bob Smith, enjoy every new mile ahead!
Happy with the dealership and the service they provided
Happy with the dealership and the service they provided us beautiful facility and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your recent five-star experience with us here at Bob Smith MINI. It is wonderful to read that our team was professional, providing with a top-notch experience! Thank you so much for choosing Bob Smith and we're here for you anytime down the road.
I would like to recognize the work of Miklos Forgo who
I would like to recognize the work of Miklos Forgo who helped us purchasing our brand new Mini Cooper SE. He was very helpful and facilitating through the process and convinced us making the jump into all electric...If you're looking for your next ride and need advice, ask for Miki.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Olivier, thank you for sharing your recent positive experience with Miklos here with us at Bob Smith MINI! We're very pleased to read your kind review, and we thank you for choosing us here at Bob Smith for all things MINI. Enjoy every mile ahead!
Great service! They were very cordial, gave me a loaner,...
Great service! They were very cordial, gave me a loaner, got my car ready the same day and gave it back to me washed at no charge!! Not every dealer does this! Will definitely go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience. Very friendly and attentive staff.
Spactacularly clean and modern facilities. Friendly staff. My sales person, David Gomez, was fantastic. I felt no pressure during the entire process. They worked with me at every turn to make the deal. I highly recommond this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car