Reviews
Service
Went in for an oil change and the staff was Friendly, helpful, and informative. I appreciated their call on recommendations for additional service on my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt, professional, respectful
I left a review earlier for Wasilla Lithia Dodge and stated the salesman who helped me name was Tony. This was an autocorrect mistake the salesman name is Troy Ansley and was very respectful and awesome to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Senior Project Manager: American Marine Corp.
We brought our 2013 Dodge 3500 for a electrical problem that was critical for safety due to non functioning head light assembly. The service department at Lithia Wasilla was very courteous and polite and worked with us on solving the issue. They were very professional in there approach and follow through, as well as expressed good communication during the process. Additionally, they made good suggestions as to future maintenance procedures and preventative measures. I would recommend the team to others in the future, Thanks Steve
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great deal! Easy purchase experiance!
Friendly dealership! All new management makes the difference. Easy to deal with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
New Truck Purchase
Mitch and the team were awesome. They worked with us to get the deal we needed. The family loves the new vehicle and we'll be back to purchase again for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful first experience.
Dave in finance at wasilla Lithia dodge is amazing! He got me a new lender at almost half the interest rate. And it was also a hot day, and they let me bring my dog inside to hangout while I did paperwork. Dave asked if I could bring chino (my dog) by to see him when I go in for my free oil changes. It feels more friendly than dealing with an average salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New to me truck
Excellent experience, great deal, and very helpful staff. Troy Ansley, the salesman, was very helpful and understood exactly what I was wanting. William Stryken, the finance specialist, got me a very good rate with my credit union with no problems. I am very happy with my dealings with Lithia of Wasilla.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
The crew at Lithia of Wasilla was able to get me in for an oil change, even though I came in late in the day. The service was done quickly and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Dept. is Great
Drop my truck off to get some work done , all work completed and got a call as soon as it was done . Its great to work with Jeff in the service dept. always keeps me posted on whats going on with my truck every time I take it in for anything . (GREAT SERVICE DEPT)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Jeff got me rolling in less time than expected. I had to be to work and he came through. Great service. Thanks again for all of your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair