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Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 11:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Went in for an oil change and the staff was Friendly, helpful, and informative. I appreciated their call on recommendations for additional service on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt, professional, respectful

I left a review earlier for Wasilla Lithia Dodge and stated the salesman who helped me name was Tony. This was an autocorrect mistake the salesman name is Troy Ansley and was very respectful and awesome to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Senior Project Manager: American Marine Corp.

We brought our 2013 Dodge 3500 for a electrical problem that was critical for safety due to non functioning head light assembly. The service department at Lithia Wasilla was very courteous and polite and worked with us on solving the issue. They were very professional in there approach and follow through, as well as expressed good communication during the process. Additionally, they made good suggestions as to future maintenance procedures and preventative measures. I would recommend the team to others in the future, Thanks Steve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great deal! Easy purchase experiance!

Friendly dealership! All new management makes the difference. Easy to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Truck Purchase

Mitch and the team were awesome. They worked with us to get the deal we needed. The family loves the new vehicle and we'll be back to purchase again for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful first experience.

Dave in finance at wasilla Lithia dodge is amazing! He got me a new lender at almost half the interest rate. And it was also a hot day, and they let me bring my dog inside to hangout while I did paperwork. Dave asked if I could bring chino (my dog) by to see him when I go in for my free oil changes. It feels more friendly than dealing with an average salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New to me truck

Excellent experience, great deal, and very helpful staff. Troy Ansley, the salesman, was very helpful and understood exactly what I was wanting. William Stryken, the finance specialist, got me a very good rate with my credit union with no problems. I am very happy with my dealings with Lithia of Wasilla.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

The crew at Lithia of Wasilla was able to get me in for an oil change, even though I came in late in the day. The service was done quickly and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Dept. is Great

Drop my truck off to get some work done , all work completed and got a call as soon as it was done . Its great to work with Jeff in the service dept. always keeps me posted on whats going on with my truck every time I take it in for anything . (GREAT SERVICE DEPT)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Jeff got me rolling in less time than expected. I had to be to work and he came through. Great service. Thanks again for all of your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.