Reviews
Write a reviewBuy from Ruby Auto Group you will be happy you did
I?ve bought multiple cars from Ruby Automotive Group and it continues to be, by far, the best car buying experience I have had. Jon takes the time to find me the right vehicle at the right price as I refused to settle for what typical car lots have sitting around. I have recommended Ruby Automotive Group to many friends and family over the years. You can?t ask for more out of a dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josh, thank you for taking the time to right a review. I know you are a busy guy and it is much appreciated. I greatly appreciate the many referrals that you have brought to my business. Keep them coming !! I will see you next time you need a car.
Beyond Exceptional !!
My experience with RAG was beyond exceptional. Jon makes considerable effort to know peoples particular wants, needs, and limits on the transaction to make the buying experience smooth and easy. Jon is direct and upfront, most importantly NOT PUSHY. You can tell at RAG it is totally all about satisfying the customer. The best effort and time is put into the transaction-and the deal will get done, no matter what. There is no such thing as "IF's" or "Buts" here. I honestly just had to say what type of car I was interested in- he legit did the rest. He is committed to finding you your perfect car, and will not stop until it is found! I wasted no time nor had any stress over buying my first car. There was no need for haggling over price or payments, Jon makes sure to get you a very fair deal. Putting your customers first is such a rarity these days and this is something RAG practices to a tee. This is truly the only way cars should be sold, and other dealers can and should learn a lot from Ruby Auto Group. Thanks so much Jon :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elizabeth, wow what a nice review. Thank you sooo much!! It was a nice experience working with you as well. I love helping people with their first car purchase. It is a great opportunity to help guide you in the right direction and make sure you are getting a great car for a great value. Thank you again for your business.
This is how buying cars should be
I love my truck. Ruby went above and beyond my expectations with locating my 2009 Ford F-350. It was exactly what I wanted and Jon made it quick and simple. Definitely will recommend Ruby Auto Group !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brandon, thank you for the business. Great working with you as well. I know you will enjoy your truck, it is a nice one!! If you ever need anything in the future please let me know.
Thanks Jon
I have bought three vehicles at Ruby Automotive. All vehicles were delivered as promised. I am very picky. I asked the owner to find the second vehicle. Within a short while he found the exact vehicle I wanted in Virginia and had it delivered in a few days. I am very pleased with this car. I would definitely buy from Ruby Automotive again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review Mike, I really appreciate you sharing your experience with me. I look forward to our continued relationship.
SOO HAPPY
Jon - I can't tell you how happy I am with this whole experience. I told my husband that I dreaded shopping for a new car cause I hate getting pushed around by salesman(sorry--- you thank god are different). This has been the easiest and most stress free car purchase I have ever made.I just wanted to say thank you for all the work and research you have done to make this possible. I will highly recommend you to anyone I hear looking to make a purchase! Again you've been great thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erin, thank you very much for your business. We are dedicated to helping make the car buying process easy and stress free as your experience was. I look forward to helping you again in the near future. Thank you for the recommendations, I greatly appreciate it.
Couldn't be happier
My wife and I have purchased 3 BMW's through Jon at Ruby Automotive. I have purchased many cars in the past, and I do not like working with traditional car dealers. I first contacted Jon in 2009 when I found a BMW 545i at another car dealer. Jon contacted the dealer, negotiated the price and secured financing for us through a local bank. The process was so simple and Jon was fantastic to deal with. I met with Jon, signed papers and drove the car home. Since then, Jon has helped us buy a 2007 BMW X3 and a 2008 BMW 550i. Both were located at other dealers and Jon acted as our advocate. Jon Ruby and Ruby Automotive are very reliable, honest and professional, and I wouldn't buy a car without him. I have referred several friends to Jon and they have all had great experiences as well with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Experience
I was extremely pleased with Ruby Automotive Group. Jon Ruby was absolutely wonderful; he made my car buying experience easy, enjoyable, and fun. There are other dealerships closer to my location but none of them were as helpful, knowledgeable, or willing to work with me as much as Ruby. He was a complete pleasure to deal with and he has a lot of respect for his customers. I am telling all my friends and family to go to Ruby Automotive and I will definitely be back in the future for all of my vehicle needs! THANK YOU!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership around !!
I purchased a pre-owned vehicle from Jon and I could not be more pleased with the way things went. This is certainly not your typical dealer environment. Aside from being extremely honest and forthcoming, two traits I find lacking in the auto-dealer business, he has a genuine passion for automobiles. Extremely knowledgeable, he was able to find an exact match for what I was looking for, within just two days. Easily the best part about this process with Jon: he was truly an advocate for his customer. I knew that at all times he was looking out for my best interests in the purchase, not just his. I can?t see any reason why I would ever purchase a car from anyone else. Thank you Jon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, thank you for your business. It was a pleasure meeting you and Carrie. I know you will enjoy that Audi, it is a very nice car. Please do not hesitate to call me anytime you need anything.