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Ruby Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)
Visit Ruby Auto Group
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–4:00pm
Sunday Closed
(888) 303-4832 (888) 303-4832

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Great buying experience! Found the exact car I was looking for quickly and in my price range. Very friendly and no sales pressure at all! highly recommend !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alex, thank you for the nice review. It was a pleasure helping you and look forward to doing it again sometime.

Highly recommend Ruby Auto

From start to finish, Jon provided great customer service! I was in the market for a very specific model which I drove 3 hours to see. He personally guaranteed me that he would hold until I was able to test drive it. Personable service with a great and helpful attitude. I would personally recommend Ruby Auto to anyone and will definitely look to do business there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding experience buying at Ruby Auto

From start to finish, Jon provided great customer service! I was in the market for a very specific model which I drove 3 hours to see. He personally guaranteed me that he would hold until I was able to test drive it. Personable service with a great and helpful attitude. I would personally recommend Ruby Auto to anyone and will definitely look to do business there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Peace of Mind

I have purchased many cars in the past. Ruby auto group is by far the best. Jon was professional throughout the entire process. A great experience. I have already recommended Ruby auto group to my friends. I love my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST CAR BUYING EXPEREINCE EVER

We had the best car buying experience ever with Jon Ruby. He was honest and was able to help guide us into our perfect car. We were in a time crunch and he got us the exact model we wanted faster then we ever expected. I will never go through any other dealership again. Thank you Jon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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By far the BEST experience buying a car

Our recent purchase of an Audi A4 was by far the best experience in buying a car. The communication and ease of transaction will bring back future business. The car was delivered on time for the right price and looked great at pick up. No pressure and nice inventory on the lot, I had my eye on the Porsche.... ~J

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jon will find it!

This is absolutely the only place to look for any used car. There were several very nice cars on his lot, but he had sold the one I liked the week before. I told Jon what we wanted and he found it for us immediately. Ruby Automotive is definitely a dealership that you can trust, they care about their customers, and I will never buy from anywhere else again. Fantastic job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We had such a great experience purchasing our car

Jon, I just wanted to drop a quick note to express the wonderful experience we had purchasing our Cadillac CTS from you. It is rare today to find a company like yours. After searching for several months and visiting way too many dealerships, we found what we were looking for at Ruby Auto Group. Your attention to detail is leagues above the competition and it's understandable, why you stand behind your vehicles. Equally important to us was the entire sales process. We came across a lot of people who were eager to "sell us a car" and appreciated your sensible approach. There was never any pressure and because of this, we always felt reassured that we were making the right purchase. We wish you continued success and look forward to our next purchase with Ruby Auto Group. Mike and Barb "

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike and Barb, that was a very nice review and I am happy that I could help you guys through the process. I am thankful to have earned your ongoing business. It was a pleasure talking with you guys. Hope to see you again soon.

Thank You !!!

Dear Jon, I wanted to take a few minutes to thank you for your attention and service we experienced during my son?s purchase of a car from Ruby Automotive. We had found and looked at other similar vehicles but the manner in which you conducted business influenced the decision to purchase from you. In addition, this was my son?s first purchase on his own. As I was mostly a spectator, I felt very comfortable with and appreciative of the respect and helpfulness you demonstrated in working with my son. He is extremely happy with the car and the experience. Please know we will be coming to you for future automobile needs. Sincerely, John Niemczura Hudson, Ohio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, thank you very much for your review. I really enjoyed working with you and Colin. Its always fun being involved in experiencing someone's first car. Thank you for the business, I appreciate it very much.

Highly Recommend Ruby Auto

I have purchased my last 3 cars from Jon and even had my mom buy a car from him. Jon does a great job and makes the car buying experience fun again. He is meticulous in his attention to detail. If you're not happy, he's not happy and that makes a BIG difference. Whether it's a new car or used car, whether it's for you or your kid, Jon gives you his full attention and will find you the car you want. I personally wouldn't buy a car from anyone else. I'd recommend Jon and Ruby Auto Group to anyone. Ken

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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