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Todd Wenzel Buick GMC of Davison

(103 reviews)

Reviews

(103 reviews)

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Todd Wenzel Dealership experience

I contacted your dealership through the internet and was impressed by the number of 2014 GMC Sierras you had in stock. I decided to stop in even though I live 40 miles away. I met Danny Ray without an appointment. He spent all day with my wife and I while we picked out a color and the options we wanted. He ran the paperwork in several ways to get us the best deal possible. Danny arranged for our trade in and for our insurance. Late in the day Danny got into the truck with us and went through all of the controls and infotainment selections. The truck was delivered to us that evening in top notch condition. I have purchased over 20 new vehicles in my life time and Danny Ray is by far the best sales person I have encountered. I will definitely recommend your dealership to anyone and I will tell people to contact Danny. Our trip to your dealership was an excellent experience and Mr. Ray is exactly what General Motors needs to promote it's products to the customer. He is knowledgeable about the vehicle, patient with the customer and shows a genuine desire to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Gary. We appreciate you making the trip to do business with us. We look forward to seeing you again!

Just What You Hope to Find in a Dealership

Worked with Kevin W. in the purchase of a pre-owned GMC SUV. Kevin and manager, Ryan H. worked together to ensure my husband and I left the lot 100% satisfied. Great prices and awesome customer service; would definitely recommend and will definitely purchase future cars from Todd Wenzel in Davison.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We really appreciate that you chose to shop with Todd Wenzel. We look forward to seeing you in the future!

Great Service

The service department really went out of their way to follow up with me on a quote and move very quickly on completing the fixes. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Shelley! We look forward to seeing you again!

Great service!

Great service. Especially liked the fact that all of personal information was in your system and did not have to fill out a lot of paperwork!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Prompt Service Even Near Clsing Time

I came in only for an oil change and fluid check, and everything went very quickly. I arrived near the end of the day and wasn't sure I would even get in, but I was able to get in and my vehicle was processed very promptly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Eric for the kind words!

excellent people

dropped off car, given loaner, fast and friendly. weren't able to determine source of problem, but will bring it back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review Douglas! We look forward to seeing you again!

Great service

Leave the car with Will Mullins he will call you when it is done. Never have to worry with his excellent attitude and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback Ray! We look forward to seeing you again!

great service

Nick was great to work with and the guy that went over my vehicle when we picked it up did an excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Catherine! Our sales consultants pride themselves on providing a pleasant sales experience!

Excellent Service Department

Everyone was very friendly, courteous and efficient. I received my loaner car and was on my way in less than ten minutes. Also, my car was fixed in less time than I thought. If I had any idea it would not have taken long, I would not have requested a loaner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review Vivian! We're glad you chose Todd Wenzel for your service needs!

great service

took care of the problem right away you have a great service consultant in Joe Miller he does a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words Donald!