Reviews
To High Of Price
The price for the repair was way to much. Did not have the work done. Sorry, but we took it to anouther repair shop.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.
Great service team
My advisor took exceptionally good care of my service needs. From a loaner car to very timely completion of the required repairs. I really love using this dealership for my service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for the positive feedback Franklin! We are glad we could be of service. We look forward to seeing you again!
Oil Change
I'm glad to see that there is no difference in quality with the change in the dealership. It's been a good place to get service and I hope it continues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback Paul! We look forward to seeing you again!
"First-Class" Service & Great Facilities
We received "First Class" Service from Matt, Charlie and Jason during our most recent visit to the Todd Wenzel Buick, GMC Dealership for work on our 1999 GMC Jimmy. They are all very professional, competent and personable employees. Also, we thoroughly enjoy our 2013 Buick Lacrosse that we purchased in late September 2012 from them through Matt Williams.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words Samuel! We appreciate that you chose Todd Wenzel for your service/purchasing needs!
Oil change/tire rotation
Fast friendly service and they recommended other work my truck needed, and it was all covered under the maintenance agreement which was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words Charles!
great service.friendly and helpful staff.
got my oil change and tire rotation which is included in my lease. it was a spur of the moment stop. I was in and out in no time and everyone was very helpful, friendly and accomodating
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words Kathie! We're glad we could be of service!
Great service, friendly associates, clean facility
Everyone was very professional and knowledgeable and the facility was kept up very nicely. They went above and beyond to make sure I was satisfied with my purchase. I will definitely recommend this dealership to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the generous words Brian! Our sales consultants take great pride in providing a pleasant experience when purchasing a vehicle. We look forward to seeing you again!
Customer service
The work they did on my truck was good, I think they did it in a timely manner, but some people should be taught people skills.
- Customer service 2.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.
Maintenance service.
It was an oil change on an older car. As far as I know the job was done well. Did not come back with any additional work they would recommend.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.
Fast and easy Quick Lube
The visit itself went just fine; however I do have a comment about scheduling. I ended up not being an appointment, but before I was told that I tried scheduling online and never received a response. I'd suggest shutting down that part of your website if it's not monitored.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate the feedback. Please don't hesitate to reach out to us if we can be of further assistance.