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Action Auto Sales and Finance Inc.

(335 reviews)
Visit Action Auto Sales and Finance Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(801) 653-0313 (801) 653-0313

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Absolutely recommend

I had a great experience with them - the customer service was great, they were able to answer all my questions without trying to evade or give non-answers, and the car I was presented with was in great condition and freshly washed. Overall, really good vibes and Steena and Andre were wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just awesome!

Service is great. Everyone was really nice and knowledgeable. I haven’t bought a car in a while and am glad I found this place. Will go there again for my car needs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Transparent and No Pressure

Action Auto Lehi was very easy to work with. Their sales people give you the facts straight and I never felt pressured to buy or make a deal quick. They are eager to answer questions and are open and transparent about everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good people

Great people. Friendly and respectful. They weren’t too pushy when I was contemplating buying their car or moving on to my next option somewhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would buy there again.

I called and put in an application to get a car I liked so I could get approved and come down and do the test drive and sign paperwork. That went exactly as planned. I got the car I wanted and was there for about 2 hours. It was very nice. The car salesmen was very nice and helpful with info about the car problems and what to expect very clear. (Cade in Orem) Thank you. The finance guy was amazing as well very good at his job and made the number work was very happy. Now the car salesmen went to was the car and saw that the car was idling weird so he had the Mechanic, look at it and found out that the alternator was going bad.they changed it on the spot which wow i didn't even know could of let me take it and left as my problem amazing. The downside, when I bring this stuff up it only to make this place better. And I would definitely buy here again. The car I bought was washed on the outside, the inside was I don't know 😕 rushed out. The windows mirrors all have a film on them the car didn't smell when I bought it (or it did but didn't notice was very excited) but now the next day smell bad of cigarette smoke 😳. I use oxi clean and water a carpet cleaner and a lot of Fabriz to get the smell out done. Then I took the cart to les schwab and found out that there is a the inner tire rod socket was loose and need replacement 😑. All the tire needed balancing and one of the rims is bent. I know buying a use car there are problems and I haven't brought up the problems with the dealership because how could they have known. So with that I still give them 5 stars I feel if they had known they would of fix the car properly. Ther customer service is amazing I haven't had to ask them for anything yet but I hoping if that time come they will be there for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mehhh

Nice but quick to sell, before even inspecting the car. Took it to a mechanic about 3 wks after purchasing because car rotators and pads are having trouble (something the dealership should have inspected before selling). One of the screws on the car break was broken

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service experience

The service is very good, they help you find a car according to what you are looking for, they make the experience of buying a car not stressful, they make it fast and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

We were on a tight schedule to find a car. A quick assessment was made and before long we had purchased the perfect car. Very pleased with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast and stress free

Very fast, simple and easy process of getting a new car. Sales and financing team were very helpful, in and out in no more than an hour with 0 stress

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad batteries in all their cars

The last two cars I have got from them have died in less than two days of having the cars. My friends that have gotten cars from them shared the same issue with the batteries.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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