Reviews
Great experience with Action Auto
Auction auto did a great job, helping us find an affordable car for my 16-year-old son. Kevin was our sales agent and did a great job. He was knowledgeable, friendly, and responsive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience
Logan was very helpful. Dealership had a great selection of vehicles, and noticed the pricing was a lot more reasonable than other dealers. Happy with the purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great job!!!
Awesome, everyone helped to have the bussines done.!! I started with one car and I finish with otrer model, but excellent sales representatives. I am glad to meet you guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would definitely recommend!
We purchased a 2017 Toyota Highlander and our experience was awesome! They were very helpful, not pushy and it was a quick and smooth buying experience. Thank you Action Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recommended
My experience was with an easy and streamlined process and a quick and no pressure sales service. You will find a friendly staff and great inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Added $5k in junk fees & would not sell without
My son and I attempted to purchase a car here from out of state—ready to fly in and drive the car back. The car in question had been advertised for at least weeks on the Web site, but when we inquired about purchasing it ASAP, we were told it was not drivable until some significant repair work was complete. After getting approved for financing, my son was ready to put down a deposit. The conrtract that the dealership sent over had the car priced above its list price online, and it also tacked on more than $5,000 of add-ons and junk fees: a $3,995 warranty, a $664 vehicle theft registration fee, and a $697 dealer service fee. We wanted none of the add-ons, yet the response from Mike at the dealership was "We do not sell our high performance vehicles without a warranty. If you are interested in the Golf R the vehicle will be sold with a warranty." In other words, the advertised price is attractive and seemingly slightly below market, except that they would not accept a full price offer and literally said they won't sell the car unless the sale is for 114% of its advertised price--the $29,345 plus the $3,995 warranty.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After searching all over for the exact car my son wanted,
After searching all over for the exact car my son wanted, we found Action Auto had the most selection and the best prices anywhere. The car we wanted had just come in and need a new windshield and one part replaced before it was ready. Andrew in their Orem location kept me completely up to date through the whole process on when it would be ready. After Andrew found out the Honda did not deliver parts on Saturday, he went on his lunch break and got it himself so the car would still be ready on time. Andrew was so quick to reply to all my text and went above and beyond to make it the best car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best. Dealership. Ever.
I will probably never buy a car from any other dealership in this state if it’s not Action Auto. As a woman I have had the worst of the worst buying experiences, even though I know and understand the car buying process like the back of my hand. Everyone at Action was kind, respectful, honest, and made it super easy to get into my new car despite the curveballs and negotiations I brought with me. They made me feel valued and did not treat me as though I had no idea what I was talking about. Best experience I’ve ever had at a dealership, hands down. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership
Great dealership and nick the salesman was super chill and answered all my questions. I would recommend this dealership to anyone looking for a great car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car buyers experience
I Was just very frustrated at how the communication of the financing was handled. Everything else was fine with the experience. All of the staff was helpful and respectful.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase