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Action Auto Sales and Finance Inc.

(335 reviews)
Visit Action Auto Sales and Finance Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(801) 653-0313 (801) 653-0313

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Great customer service. Waiting two hours after closing to let us drive all the way up to come get a car we weren't even sure we were getting. Process was really easy and fast!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great job

Loved the process, they made it as smooth as it could be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not friendly to the ladies

Sat in the waiting room for 25 minutes while two male customers who arrived after me were helped first. No one even greeted or acknowledged I was here. They are clearly busy, but seem to be only able to recognize men as potential buyers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hey jen, I sincerely apologize for the experience you had at our dealership. This is a very serious issue that needs to be resolved and I'd love the opportunity to fix this relationship. Please feel free to reach out to me at erik@actionautoutah.com Thank you

Used Truck Buying Process

Searching for a used specific truck with low miles and in great shape was a process. Found a truck that I wanted to check out. Drove to Action Auto in Lehi and was impressed from the time I got there until the time I left. The truck was exactly what I wanted. Went home and slept on it and decided to make the purchase. The finance team was as easy to work with as anything I have ever seen. Very quick and action Auto was even able to beat the interest rate of my own credit union. Very pleased with the Folks at Action Auto. I would recommend that you give them a shot when looking for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Lot folks are friendly and helpful enjoyable buying experiance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

The service was great. Very polite staff and fantastic pricing on our new car. Honest and quick service Austin and Steena took awesome care of us. I will definitely come back here for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Helpful!

Very easy and Honest guys to work with. Answered all financial questions I had and was able to get the car that I needed at the price that fit my budget. Great atmosphere. Nothing like the big guys. treated me like a person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome place and awesome car!

The whole experience was so great, start to finish! It was very low pressure, positive, and easy. Everyone there was so friendly and willing to help. Having never purchased from a dealership, I was hesitant, but through both the sales and finance processes they did everything they could to help me get what I need. I was also impressed with not only how well they all do their jobs, but how much they enjoy it! (Which made it enjoyable for me, too!) This dealership came highly recommended from a friend and I will be recommending it to others as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic!!!

Great experience with these guys! They weren't pushy at all and very friendly people. Austin was great to work with and made my first car buying experience very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great experience!

Great experience with Action Auto!! After being to multiple dealerships, big and small and not having any luck Action Auto was the place! Not only did they have the car i wanted, and actually got me into a newer year than what i was looking for the guys there were amazing. Between the two days i was there i met with Erik, Jacob and David and all of them were so nice, helpful, not pushy one bit and really worked with me to get what i wanted! Ive previously had bad experiences with "smaller dealerships" before but Action Auto was completely different. I will definitely be recommending them to family and friends and will be going back for future car buying. Thanks guys :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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