Skip to main content

Action Auto Sales and Finance Inc.

(334 reviews)
Visit Action Auto Sales and Finance Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(801) 653-0313 (801) 653-0313

Reviews

(334 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Recommended dealship

Action Auto and Kaleb in finance went the extra mile and stayed well past closing time to help me with a car test drive. The car purchase the next day went very smoothly in a short amount of time. Working with Action Auto was very pleasant. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great to work with!

Awesome people to work with! They helped us find the perfect car for our family, they weren't pushy and were very accommodating! I recommend you give them a try!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Dealership

It was a great experience and I felt like I got the car I wanted for the best possible price. I can highly recommend Action Auto for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Looking for a new car and they were amazing. great

DID GREAT WITH HANDLING EVERYTHING! did amazing and were very nice while helping me find the right car for me. Definitely recommend them if you’re looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

This is the true meaning of the word 'Stealership'.

This is the true meaning of the word 'Stealership'. The stereotypical used car dealership you hear nightmare stories about. Noticed they were selling a car I was interested but for $4k over market value. Has an accident history AND they shockingly admit it can't pass emissions. Really surprised they even admitted that but I guess it would be pretty obvious since the car has no exhaust and extensive modifications. Thought maybe I could negotiate down in price since the vast majority of buyers who are desperate enough to buy from here aren't going to give a car like this a second look (or want a project car). Wrong. Instead they actually RAISED the price of the car by 2k! For what they're asking, along with all their dealer fees, I could just buy a brand new 2024 model. I have to wonder how they stay in business. Probably by buying bank repos and auto auctioned cars that more reputable dealerships would never sell on their lots.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Best prices and selection in the state. 👍👍👍👍👍

We searched a long time for a car and when we found action auto we stopped looking elsewhere. They had the best selection and prices for clean titled cars in the state. They were also a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied

They were very helpful and flexible with my busy schedule. There was a bug power outage when we were signing papers and they did great accommodating us and transferring locations to get us out of there as quickly as possible! Will definitely go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly and lively staff.

It's been awhile since I purchase a car from a dealer. It was great not an adventure that I would have dread. The staff was friendly and lively. Steena made me feel comfortable from start to finished. Regarding Dillon he was able to work with me to make the sale possible. I do appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

High fees and sketchy vehicles Buy somewhere else!

Would not recommend purchasing a car here. High doc fees ($750+), sketchy vehicle history, and zero respect for customers time. The justification for the high fee is supposedly the inspection and quality control of vehicles. Yet somehow mine passed being wildly out of alignment, so I was told the car would be aligned asap. I ended up purchasing before this was done, so I had to drive down to the affiliated tire shop and put it on Action Autos “tab” because no one at the dealership would schedule it for me. (From reading other reviews seems like common practice for this dealership to sell cars with issues, provide a verbal commitment to fix them and then never follow through) Then I took it to the Subaru dealership the other day and they informed me that the vehicle had been in a body shop for a collision in the rear, even though on Action Auto’s website and cargurus it had zero reported accidents. So some sensors aren’t working, it has to go back in for a week, and they referred to my car as the “problem child”. The final straw was today when a month after purchasing the vehicle they inform me that there is no emissions data for the vehicle so I have to go get a test and forward them the info to get my license plates. Dealers in Utah are supposed to complete this testing before selling vehicles. I went to go get the test done today and it could not be completed because the oxygen and evaporation sensors aren’t working. Now i’m very concerned about this vehicle and it’s history. Not to mention the fact that they make you wait hours to complete the sale process. Sad to say but, I regret purchasing a vehicle from Action Auto Utah.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Need a car? Go here.

Great group of people. We appreciate their no haggle policy. We felt like they wanted us to find the right car for our family, we didn’t feel any pressure to buy anything. Will go here again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No