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Action Auto Sales and Finance Inc.

(335 reviews)
Visit Action Auto Sales and Finance Inc.
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(801) 653-0313 (801) 653-0313

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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These are the most dishonest people out there.

These are the most dishonest people out there. Sold us a car and didn’t give us a CarFax, they used something that looked like it. We’ve had nothing but trouble since we brought home the car, we’ve had to sink over $6k in repairs to it in a year. We just tried to sell it and were told there was major structural damage to it in an accident that wasn’t on the report they showed us. If I could afford to sue them and would. How do you live with yourself when you cheat people out of their hard-earned money?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This dealer claims to only sell high quality cars that

This dealer claims to only sell high quality cars that pass some 3P inspection but it’s simply not true. They will hide defects and negotiations are dishonest at best. There are millions of better options out there - avoid this group at all cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a car, friendly staff and great deals

Great place to buy a car, friendly staff and great deals even when compared to national prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, helpful employees and I am thrilled with my new

Friendly, helpful employees and I am thrilled with my new car! The whole process was stress-free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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they never responded back after they said they would

they never responded back after they said they would still waiting on a response from a week ago

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hey jman, we sincerely apologize that no one has reached back out to you and would love to make sure you're taken care of! From your review notes it looks like you purchased a Toyota from us, but we don't have anything in our system under the name "jman". If you wouldn't mind reaching out to us through email then we can get some more info from you and get you connected to the right team. Thank you for your business and we hope to hear from you soon! You can reach out to us at candice@actionautoutah.com

We bought a car last week at their Orem location after

We bought a car last week at their Orem location after doing a lot of online research and shopping for months before. The whole experience was great and the opposite of the usual car buying experience. Their prices are the better than any of the competitors, the salesmen and finance people don’t play games, and I love that they do the Carkeeta vehicle inspection program. Yafeth was our saleman and he was kind and courteous throughout the whole process. I couldn’t recommend this company enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't purchase a car from them unless you have days to

Don't purchase a car from them unless you have days to get everything done. Seems very unorganized. After signing papers for the car, find out it was sent to their other lot. Sat there for 2 hours waiting to get a car i just bought. Can't say i would buy another car there. My time is valuable and i wasted alot of time and gas going back and forth and waiting for answers.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great price and very nice car.

Great price and very nice car. They held my car for a month with a deposit while my car got fixed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seriously the easiest car shopping experience.

Seriously the easiest car shopping experience. Ask for David! He’s fantastic! 5 star rating for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yafeth was very nice and very easy to work with.

Yafeth was very nice and very easy to work with. He was very laid back and easy going which is rare when it comes to car salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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