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Waldorf Chevrolet Cadillac

(398 reviews)
Visit Waldorf Chevrolet Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 479-0348 (888) 479-0348
Used (866) 824-9439 (866) 824-9439
Service (240) 427-5007 (240) 427-5007

Reviews

(398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Waldorf Chevrolet Cadillac from DealerRater.

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Update: changed from 1 to 4 stars overnight!

in November of 2017 I had some work done on my Suburban at Waldorf Chevrolet. About a month later I noticed another leak in the same area and took it back to the dealership. Initially I was not happy with the response from the service department and left the dealership super frustrated. The next morning I got a call from the service manager. We had an open conversion about the issue and some of the details involved. I was surprised to get the call but further impressed by the service managers dedication to ensure there was a fair outcome for both them and myself. Thank you Dan for trying to explain and thank you Jason for the follow up. Great customer service!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I appreciate the opportunity you gave us to address it. Please be sure to contact us if you have any further questions. Kind Regards, Scott Strickler l General Manager l sstrickler@waldorfchevycadillac.com

Maryland State Inspections

Went in for MSI everything went well from start to finish. The inspector was friendly and knowledgeable and wasn't a crook like most inspection stations can be!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Maryland State Inspections

Had MSI done great from start to finish. Expected the worst but the inspector was fantastic unlike most who are rip off artistes!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mark Stancell

Would Like to Thank Mark Stancell to the Highest Thanks Of All, Customer Services that was Provided to Me and my Husband was 100 percent from the Time we Arrived, Every Question we asked we got a Answer Truthfully From Mark Stancell & Ron Murray,Aaron Devane Finance Manager, Even Other Staff Offer Us Something To Drink , We will Be Returning I have never ever been to a Dealership That we was In & Out so Fast in my Life that I could enjoy the Rest of My Day. Thanks so Much They really need to be Acknowledged Mark Stancell , Aaron,Ron Thanks Mr& Mrs Peter Hunt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful!!

My name is Wyisha and I just recently had work done on my 2014 Chevy Impala at this dealership. My experience with this dealership was wonderful thanks to Harris Cumming.. He was very helpful and got the issues that needed to be done to my car handled. He was patient, kind and did a awesome job.. Thank you Harris! 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great job

My service guy was at my beckin call. Grateful for the job well done. Best and friendly environment I will never forget the service professionals for prompt response

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

They made a believer out of me...... I'm a Chevy man now...... ford can kiss my bumper....lol.. thanks chevy of waldorf

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding Service

Gene's customer service is outstanding. These words speak for themselves. It is a joy to have people who care about your well-being.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome experience!

From the service check-in to the final fix, everything was great. I was kept informed during the entire process! My service writer was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great sales and financial staff

Found the exact car I would have ordered, drove three hours one way to get it. Sales and financial staff were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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