Reviews
Completely Satisfied!
We recently purchased a 2012 Toyota Tacoma for our son from the Waldorf Chevy/Cadillac Used Car dealership. From the time we drove on the property until the time we left with our vehicle the salesman (Mark), the Sales Manager (Bob) and the Finance Manager (Aaron) were super helpful. This was by far the easiest, no pressure vehicle purchase we have ever made. I highly recommend Mark and the rest of the team at Waldorf Chevy/Cadillac used car sales.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We sincerely hope you keep us in mind for your next purchase!
Great experience
I had a great experience here. Mark Stancell was a great help, very patient and gave great advice as to which car would fit me. I referred a friend and they left with a car also and satisfied with the customer service from mark as well. i will definitely return!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark Stancil - Customer Service Experience
Mark Stancil had a positive and up beat attitude through out the duration of my visit. Mark appeared to be honest and genuinely concerned with my criteria for purchasing a vehicle. Mark made certain I was comfortable and even provided juice. This kind of customer service is priceless and goes a long way toward my decision to purchase from this dealership. Overall, excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mark Stancell - Salesman Chevy Equinox
Mark Stancell and the entire Waldorf Chevrolet Cadillac team were AWESOME! Everyone was super Patient and Professional. Everyone worked diligently together to get me the best deal possible. Kudos to you all and special shout out to you Mark Stancell, You are a Class Act!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customer
My experience at Waldorf Chevy was the best car buying experiences that I've ever encountered.My salesman Mr.Stover was top notch.He was very professional,trustworthy, as well as courteous. When dealing with Mr.Stover I felt like family. I've purchased two cars from Mr. Stover,and I've recommended others as well. Thank you Mr.Stover. Satisfied Customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Needed door handle repair, airbag recall
Took care of our problems in a very timely manner. Very satisfied with customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All around great service, buying and car service!!
I have to be at work before your courtesy car service starts and I could not get someone out the house that early to go with me to drop my car off and go the opposite direction of the morning commute. Once I explained the ride issue with Jason and the fact that I had a 'leak' appointment that is only on Monday mornings and that my mileage was 600 miles before its expiration, he offered to take me to work himself and in fact that is what happened. Thanks Jason!!.... I have also purchased 2 cars here and have sent 4 other people here to buy cars and they have rolled away that day from the Used Car Section (ask for Ron Murray, Manager)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Family
My dealer was dealing with family medical issues and was not able to provide face to face service throughout my experience. His fellow dealers stepped and provided me excellent service in his absence. I understand he was still given credit for the sale. Very nice.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
I didnt have an appointment, but called Dan to see the best way to get my oil changed in a timely manner. He got me in the next day between appointmens and I only waited an hour. Truly a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Waldorf Cadillac dealership
Service rep was great, waiting room was excellent and appreciated free wifi. The waiting time for completion of service was appropriate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase