Performance Honda Bountiful

Thank you, Performance Honda especially Steve (Sales Manager) and Jono in sales, Josh in finance and Sergio in service. I will not go into detail, but I wanted to share what a compassionate and understanding group they are. They all took what I considered to be a major financial loss and made it right. They have gained a customer for life, and I will refer them with 5 STARS.

Thank you, Performance Honda especially Steve (Sales Manager) and Jono in sales, Josh in finance and Sergio in service. I will not go into detail, but I wanted to share what a compassionate and understanding group they are. They all took what I considered to be a major financial loss and made it right. They have gained a customer for life, and I will refer them with 5 STARS.

Where to start...we went through Costco to buy a new vehicle and they referred us to Performance Honda. While our salesman, Tyler, was great to work with and responsive (the only reason for this review not being one star), the other departments were not. We ordered our new vehicle and waited the 3 months. When our car arrived, the bumpers were damaged and needed repaired, tack on another 3 days. However, being the end of the year, they insisted we still close on our financing, so they could close out their books, so we obliged. When they delivered the car, there was damage to the new bumper from installation along with several other issues in side the car, and we had to send it back, tack on another 2 days. While in the body shop, the second try was apparently not much better and they had to try again, another 2 days. We did finally take possession of our new vehicle after we had closed on it almost 2 weeks earlier. Unfortunately, then I had to reach back out to the dealership because the payoff for our trade-in had not been sent as stated. So, between their autobody and finance departments, I would never in a million years shop here again. Do so at your own risk.

First of all, we were referred to Performance Honda by Costco's car buying service. I can say that Tyler was great to work with, but their finance department was slow to get the payoffs for our new car and our trade-off sent in...and in reality, I am still in the process of getting our trade-in paid off....almost 2 weeks later. Also, the bumper on our new car was damaged in transit (after a 3 month wait), and this resulted in another 11 days in the shop before we actually took possession of the vehicle. It took them 3 tries to get the vehicle up to par along with several odd internal issues that needed fixed. So, after my experience, I would not shop here again, not even on a bet!

If I could give Performance Honda 1 Million stars I would. The sales and finance staff here are amazing. Mark Poon was an amazing salesman going out of his way to make sure we were getting the proper help we needed, even when he was not working. Josh Tanner in finance hustled for us to get us the best rate and down payment possible. The devotion of these two individuals help us get my wife into her dream vehicle, I can’t thank them enough.

If I could give Performance Honda 1 Million stars I would. The sales and finance staff here are amazing. Mark Poon was an amazing salesman going out of his way to make sure we were getting the proper help we needed, even when he was not working. Josh Tanner in finance hustled for us to get us the best rate and down payment possible. The devotion of these two individuals help us get my wife into her dream vehicle, I can’t thank them enough.

Emailed asking the company for a price. The sales associate refused to give me a price until I disclosed whether I had a trade in, why type of credit I had and where I lived. The only reason any of this is needed is so they can manipulate numbers behind the scenes. How hard is it to say I have car y, it costs XXX out the door. This confirms this dealer must be a bunch of xxxx lords. Take your business else where.

Ryan Garcia was excellent. He answered all our questions, was extremely courteous, and was happy to help when we had a follow-up. As for our CRV, it looks like it will be an exceptional car.

I initially had a good experience with our salesperson Tyler when we purchased a used vehicle. Then we had an issue come up with our vehicle, and after doing what I could, and working with management, we got it resolved. My overall experience with this dealership has been a good one. They showed me they cared about their customers. The service manager named Suda was great to work with. He’s an awesome guy. Our salesperson Tyler was great. Josh worked with us on a service contract, and he was great throughout our whole process. Thank you to JJ who was texting me while on a plane to help resolve our issue. In the end I will be a return customer in the future, and I would recommend this dealership to anyone shopping for a new vehicle.

Absolutely wonderful experience with sales associate Kevin Burns. After looking at a couple cars and being unsure he gave me a call the next day with a car they’d just taken in. It was exactly what I was looking for and fit my little family perfectly. During the signing process he was extremely accommodating and helpful. Big thank you!