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Performance Honda Bountiful

(814 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (801) 335-9828 (801) 335-9828
Used (801) 335-9854 (801) 335-9854
Service (801) 335-4299 (801) 335-4299

Reviews

(814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Honda Bountiful from DealerRater.

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Tyler is the King of Service

I only take my car here.. I pulled up, Tyler said, 'Hey Brian, good to see you'. Seriously, the guy remembered my name, how cool is that? Simple oil change, I waited for it, done in 45 minutes, Tyler texted me that it was ready, and I was out of there. I got to hang out in the waiting room, make some work calls, drink a soda, and I'm gone. Oh, and it was covered by the package, which is also cool. My wife bought a VW, which is another story, but their service department is the complete opposite. Thanks Performance Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service & sales

Have had a great experience with service, they communicate and keep you updated. This is a great place to purchase a vehicle and have it serviced. Very friendly. i purchased a used vehicle and the purchase process was painless. I've used their service department ever sense. I Would highly recommend both sales & service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A Great Place to Purchase a Vehicle

We would highly recommend Performance Honda Bountiful. In brief, after having a bad experience with a different Honda dealership, we were contact by Brooks Alger of Performance Honda. Brooks worked with us to get us exactly what we wanted at a price we could afford. He was pleasant and professional. Brooks delivered on everything he committed to. The Finance Manager (Roland Goodrich) was equally pleasant and professional. The experience was so positive, I wish I could purchase another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Performance Honda Bountiful has been terrific! Kevin...

Performance Honda Bountiful has been terrific! Kevin Burns made my recent auto purchase an actual pleasure. He was knowledgeable, patient, friendly and helpful as well as professional and fair. Tyler in service was also great. Overall a really outstanding customer service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sergio been there on more than one occasion

Service is always great and timely, Glad I bought my car there and would look there for the next one. I would tell all my friends if I had any

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Poor communication and nickle and dime you

Extremely poor communication while car is in service. Didn't diagnose problem and want you to spend an extreme amount of money on a job that takes 10 min of labor and has no parts (software upgrade on car)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Up to date and knowable about service and vehicle. Wait...

Up to date and knowable about service and vehicle. Wait time was reasonable and Service was completed in reasonable time. Appreciated popcorn, soda and hot choclate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Great and fast service for a Quick Oil Change. This was our second of three free oil changes that came with the purchase of our used Acura TLX. We do drive over 35 miles, from Lehi, UT, to Bountiful as we do enjoy the quality of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2017 HONDA CIVIC SERVICE

Very professional group of people that works in the service department. Always willing to go the extra mile to please their customers. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Service was performed satisfactorily. Asked that they look at the cost of replacing a noisy heater/ac fan. They looked at the problem and came back with a very inexpensive solution - blew out debris that had collected in the housing. Still noisy but much, much reduced............

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.