Skip to main content

Russ Darrow Direct

(488 reviews)
Visit Russ Darrow Direct
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
(920) 245-7716 (920) 245-7716

Reviews

(488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Russ Darrow Direct from DealerRater.

Want to share your experience with this dealership?

Write a review

Great opportunity from Russ Darrow

Everyone at Russ Darrow did and awesome job. the staff was very welcoming and kind i obtained a perfectly clean used vehicle at a price i possibly could afford. Gorgeous store, great service and beautiful cars, and super value

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

awesome experience

My deal was a little more difficult because I had a specific type of car I was looking for but Andrea McRae found me the perfect car. Definitely worth the wait and the drive. Next time I hear someone is looking for a car I'll definitely send them her way. Prefect car for me and the price was less than other places, so much so that I drove 100 miles to get the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service with great pricing

This is the second car that I have leased from Russ Darrow I was recommended here by many people people I would personally definitely recommend Russ Darrow to everyone Our Salesperson was very helpful and experienced in the automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Faster and simpler than i have ever experienced

It really is usually a pain buying a car or truck from a dealership what an excellent and fun experience we had Wonderful location to buy a vehicle and also to get your car serviced I was very happy with the service plus the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Russ Darrow is very friendly and professional

We had been very satisfied with our experience at Russ Darrow We are very pleased with our purchase they helped us to road test and look at many different different vehicles. I shall definitely recommend them to all the of my buddies who will be thinking about purchasing an automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

stress free shopping

Each time my hubby and I come directly into Russ Darrow I receive great solution. They assisted us have the price that is right funding I Absolutely love my car!! many thanks Russ Darrow I happened to be happy with the solution and the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Top Notch Dealer and Team at Russ Darrow

This is my time that is second buying car we are extremely pleased with our purchase I would surely come when i want a car again! They helped in many different aspects of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great Job as continually at Russ Darrow

I was looking into buying a pre-owned car They try to understand your needs as an individual. Can't say enough good about the team here they were extremely professional, honest, and pleasant to work with I want to thank all of you in the Group for helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Uncomplicated car buying with Russ Darrow

I am very happy with my experience at Russ Darrow They were very patient and worked with us to help us out The whole experience was pleasant and professional. Based on what I told them I was looking for they found the perfect car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Pleasant experience at Russ Darrow

The experience I had with Russ Darrow was great They helped me get a great deal. Thank you very much for the great service. I had a great experience and will continue to recommend Russ Darrow I was very happy with the service and the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No