Reviews
My tech was very thorough.
My tech was very thorough. He looked over brakes filters, lights, and anything else that need to be done. They did a great job. Very satisfied with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ryan: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mike Meacham mike.meacham@russdarrow.com
Friendly service people, quick oil changes.
Friendly service people, quick oil changes. I'll keep coming back. Thanks for servicing my vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com
All professionals and easy to work with, Mark was amazing
All professionals and easy to work with, Mark was amazing to work with! So appreciated.
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- Overall experience 5.0
Thanks for sharing about your experience with Russ Darrow Direct. Mark and our team appreciate your business and hope to see you again soon! Mike Meacham mike.meacham@russdarrow.com
The did a great job.
The did a great job. Even told me there some other things that needed to be done. What nice people please to go there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Russ Darrow Direct. Your feedback and rating mean a lot to us. We're glad Rachel, Isaiah, and Cecilia were able to help, and we hope to see you again! Mike Meacham mike.meacham@russdarrow.com
Quick and efficient even though I arrived on the wrong
Quick and efficient even though I arrived on the wrong day. Seemed to be thorough
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Isaiah and our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com
They changed my oil quickly & sent me a video of other
They changed my oil quickly & sent me a video of other checkpoints - very impressive!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com
I didn’t get a video this time of them checking
I didn’t get a video this time of them checking everything out on my car .
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
It's fine for having bare minimum things done.
It's fine for having bare minimum things done. But dont expect them to rotate your tires after they are barely worn down. But they also won't tell you there's steal belts showing on your other ones. Definitely won't be having this place do anything tire related on any of my vehicles
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Tiffany, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mike Meacham mike.meacham@russdarrow.com
They do the job.
They do the job. They’re nice and it gets done. It was easy to get an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Amber, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com
They were great when I had questions about my new car and
They were great when I had questions about my new car and let me bring it in and asked them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com