Reviews
Everyone was very helpful and answered all my questions …
Everyone was very helpful and answered all my questions … including the people in sales, financing, and service. Good experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com
The tech found the cause of a squeek that another dealer
The tech found the cause of a squeek that another dealer dhdnt/couldn't. Yay!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com
Very good experience at Russ Darrow!
Very good experience at Russ Darrow! I was explained everything as it should be. Found the perfect vehicle for my family thanks to Austin for being my sales person. 😊 Everything went nice and smooth as I like! Can’t be any happier! Had a wonderful experience with service staff also. Thank you Russ Darrow!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com
I e joy being able to see the service being done and I
I e joy being able to see the service being done and I appreciate great customer service. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com
Was hard to hear him speaking and wasn't really paying as
Was hard to hear him speaking and wasn't really paying as much attention to me and my speaking to him was more into dealing with being on the phone more and talking to people on the phone while we were dealing with the sale of my vehicle also the license plate fell off my vehicle about the morning of after purchasing it and I tried to call him and left him a message and he has not responded
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mike Meacham mike.meacham@russdarrow.com
They did everything possible to help me get into a
They did everything possible to help me get into a vehicle that I liked and they had a lot of patience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com
It was quick and easy and good price.
It was quick and easy and good price. Nice location also,Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com
very friendly and fast service Got me in right away Video
very friendly and fast service Got me in right away Video that was sent is always detailed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com
He was very helpful and worked with us.
He was very helpful and worked with us. We love the Mazda. Was very honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Meacham mike.meacham@russdarrow.com
Friendly, knowledgeable people work there.
Friendly, knowledgeable people work there. Every thing was explained clearly and my concerns were addressed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com