Reviews
Salesman was great, listened carefully and then showed me...
Salesman was great, listened carefully and then showed me exactly waist I was looking for. The buying experience went smoothly and am very happy with purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales person and very good deal. Thanks for all...
Great sales person and very good deal. Thanks for all guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Short-Redmond Ford services all my vehicles, they’re very...
Short-Redmond Ford services all my vehicles, they’re very professional and do exactly what they say they will do in a timely manner at a fair price. I’ve found them to be very kind and friendly always explaining every detail to my satisfaction. I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful service. Fast and efficient. I would definitely...
Wonderful service. Fast and efficient. I would definitely recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Larryhelton23, we appreciate your high star rating, please come back to see us for all your car needs, thank you for your business.
I purchased a handicapped van for my handicapped parents....
I purchased a handicapped van for my handicapped parents. I was financing but Credit Union closed so told Shorts had to finish the next day. The next day Shorts said they had taken a deposit for the handicapped van. I was never asked for a deposit or anything. This is not the first time something like this has happened at Shorts. I should have learned my lesson the first time. The handicapped van was perfect for my handicapped parents. Shorts do not stand behind their deals. Would not recommend this dealership for anything. I have this on my phone. I would not have wasted my time had I known Shorts do not honor their sales.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
RYork, we are very sorry to know you had bad experience, it is part of the process to let the customer know that a deposit is required to hold any vehicle, we will work harder on training so this does not happen again, thank you for your feedback.
Apparently, the supposed deposit from another customer was non existent because Shorts continues to email me but increased the price of the handicapped vehicle. Shorts said they sold it to customer who gave deposit but it still hasn’t sold. Shorts continues to advertise the handicapped vehicle with an increased price. That is suspicious but draw your own conclusions.
RYork, thank you for letting us know that we did not take down the van from the website on time, he have done that already, have a wonderful day.
Terrible Dealership
I purchased handicapped vehicle thru internet. Told them was getting financed but Credit Union closed and said would finish it next day. They did not ask me for a deposit or anything. Contacted them next day and was told someone else had put a deposit on this handicapped vehicle. Both parents use wheelchairs so it was perfect. But they sold it knowing I was getting financed. Not once did they ask me for a deposit. This is not the first time this has happened to us at Shorts. I should have learned my lesson the first time but was trying to get handicapped vehicle for handicapped parents. I do not recommend this dealership for any thing. Have this entire transaction on phone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
RYork, we are very sorry to know you had a bad experience, it is part of the process to let the customer know that a deposit is required to hold any vehicle, we will work harder on training so this does not happen again, thank you for your feedback.
Short Redmond ford
I love my Toyota truck I bought the Guy who sold it to us John got us what we wanted .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased customer
This is the best dealership we have ever used. Most friendly and attentive employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great car buying experience!!!
Great selection of cars and no hassle or pressure to purchase a vehicle. Great group of people there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I REALLY LIKE THIS DEALERSHIP. OVER THE YEARS I HAVE...
I REALLY LIKE THIS DEALERSHIP. OVER THE YEARS I HAVE PURCHASED CARS ACROSS THE COUNTRY, NONE OF THEM PLEASED ME AS MUCH AS SHORT REDMAN
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NFPJM1 thank you for your high star rating, we really appreciate your nice words and loyalty, have an amazing day!
NFPJM1 thank you for your high star rating, we really appreciate your nice words and loyalty, have an amazing day!