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Tim Short Ford of LaFollette

(486 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Short Redmond ford

I love my Toyota truck I bought the Guy who sold it to us John got us what we wanted .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very pleased customer

This is the best dealership we have ever used. Most friendly and attentive employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great car buying experience!!!

Great selection of cars and no hassle or pressure to purchase a vehicle. Great group of people there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I REALLY LIKE THIS DEALERSHIP. OVER THE YEARS I HAVE...

I REALLY LIKE THIS DEALERSHIP. OVER THE YEARS I HAVE PURCHASED CARS ACROSS THE COUNTRY, NONE OF THEM PLEASED ME AS MUCH AS SHORT REDMAN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

NFPJM1 thank you for your high star rating, we really appreciate your nice words and loyalty, have an amazing day!

Dealer response

NFPJM1 thank you for your high star rating, we really appreciate your nice words and loyalty, have an amazing day!

Fast, efficient, nice, professional. Clean and...

Fast, efficient, nice, professional. Clean and comfortable waiting area. Friendly people and finished my service appointment far more quickly than I had expected. No problems whatsoever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Zinknxvl@hotmail.com, thank you for your 5 stars! we appreciate your business and are glad to see that you loved our dealership, please come back soon. Have a great day!

You guys are awesome

From start to finish I was updated every step of the way.Not only did they find the problem no one else could they were all professional and very good to deal with. You all got my business from here on out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We love our 2016 Ford Explorer ! Winter Belongia was...

We love our 2016 Ford Explorer ! Winter Belongia was awesome! Our finance man was awesome as well. We have bought several vehicles from Short Redmond Ford Lafollette. It’s our go to place !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Dawn Rumsey, thank you for your high rating! we appreciate your kind words for Winter and the Finance Manager, we hope to be of service to you again, enjoy your ride!

Great Staff

This was our second vehicle purchased from the same dealership and salesman. We really appreciated how clear the buying process was and how great the staff was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our salesman Anthony Oaks was great.. Love our 2015...

Our salesman Anthony Oaks was great.. Love our 2015 Nissan Altima.. I would recommend Short Redman to everyone. Friendly & honest people.. Great prices.. Albert Massengill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buying Quality

Great service by the Salesman and the Finance Manager. Not pushy, Won't keep pushing to buy warranties or gap insurance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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