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Tim Short Ford of LaFollette

(492 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They communicated well and promptly. Curtious and...

They communicated well and promptly. Curtious and friendly. Very informative have really good presentation. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent, professional, caring team, trustworthy

Excellent staff. Caring, helpful and they go out of their way to assist you in purchasing the vehicle you want at the best price. Ask for Jason or Anthony. These 2 are wonderful young men that do an exceptional job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kristen, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Short-Redmond Ford of LaFollette, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

Home town dealer home town prices no pressure sales...

Home town dealer home town prices no pressure sales atmosphere makes you feel like one of family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jason in Sales was patient and helpful both before AND...

Jason in Sales was patient and helpful both before AND after the sale. He met us outside, got our requirements, narrowed the field—and after a few test drives we made our choice. Very even-keeled and listens well. No pressure. Mike in Finance equally helpful and attentive. Good dealership, better than running to Knoxville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience at short Redmond Ford working with...

Had a great experience at short Redmond Ford working with Dan your sales person was made to feel at ease was not push it into something that we could not manage work with us in purchasing a 2016 dodge ram like to say thank you to Daniel Kathy and Tyler for all their hard work and helping us have a great experience in purchasing this truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Website was very nice. Vehicle info was good. Customer...

Website was very nice. Vehicle info was good. Customer service was confusing and initial trade offer was ridiculous.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

To get a great deal go to Raymond Ford in lafollette, Tn....

To get a great deal go to Raymond Ford in lafollette, Tn. They made us a great deal, ask for Daniel. Very kind and respectful people they will work with you on financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scott Stanfield was great to work with, a. no hassle...

Scott Stanfield was great to work with, a. no hassle purchase. Go by and see Scott.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience dealing with Jeremy Carmack. Pleased...

Great experience dealing with Jeremy Carmack. Pleased with the experience, and friendliness with everyone we had the pleasure to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant to deal with. Got a good rate, a fair deal...

Very pleasant to deal with. Got a good rate, a fair deal on my car. I do love my car and it seems to be in very good condition. I would deal with them again. Anthony was very nice and enjoyed dealing with him..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.