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Tim Short Ford of LaFollette

(486 reviews)
Visit Tim Short Ford of LaFollette
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dodge 2500

Quick oil change good service dept. checked my truck for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 Infiniti G37 S

Excellent professional service. A lot of my dealings were over the phone and internet, so I had place a lot of conference in them telling me the truth and they did. Thank you. Ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car experience

Overall great service and people. Everyone worked hard to get me in a car. Marion was a wonderful rep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wyoming buyer

Just bought a beautiful Sierra from Tim Keck at Short Redmond Ford and couldn't be happier! Tim was very professional and even talked to me on his day off! He put the deal together for me over a two week period! I had the pickup sent from Tennessee to Wyoming with no hitches whatsoever! I will tell my friends a about Tim & Short Redmond Ford! First class all the way, 5 Stars!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Charles McDaniel

Very happy with the service I recieved. Will be back agaim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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"Good people are hard to find"!

My Wife and I drove from Danville, Indiana just to purchase a vehicle from Short-Redmond Ford. Tim Keck was and is the most professional Salesman, we have ever met. After a 5 hour drive, we weren't sure about how things would be, but we were extremely surprised to find out how great Tim Keck and his Staff were to Us. We Can't say enough about Tim Keck, the World needs more people like him. At the end of the day it's about friends as much as a good deal. We would not hesitate to drive back down to Short-Redmond Ford again. The Reagan's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Curt Rees Lexington ky

It was an easy purchase.I had made contact by phone. They had everything ready when I got there. They made it easy to purchase from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a vehicle!!

There's nothing i would recommend changing!! This place is awesome!! My salesman Tim Keck did a great job with helping me decide what was best,he took his time and went over everything with me. Very nice gentleman!! Thank you Tim Keck ~ Short Redmond Ford!!! You guys are awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Samantha! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Great Experience

Had a great experience buying a car for daughter at Short Redmond Ford. I found a car online and 2 1/2 hours away. Scott went out to the lot and located the car and called me back through Face Time where he went over the car showing the condition, features and options. Once arriving at the dealership I found the condition of the car to be exactly as described by Scott. I would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pastor

I started this transaction online. Jacob was very quick about answering emails. The drive was 3 hours but in the end it was worth the trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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