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Crain Kia of Conway

(2,332 reviews)
Visit Crain Kia of Conway
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

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Awesome experience, Ben took care of all my questions and

Awesome experience, Ben took care of all my questions and I was very happy with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeramie was so nice to let me come and get my oil changed

Jeramie was so nice to let me come and get my oil changed without an appointment. It was fast and they even washed my car! All the people at Crain KIA are friendly and knowledgeable . Thanks to a super team! They all seem to really enjoy working there and I felt like I was in good hands. Thank you, Jeramie, and everyone else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent everything was perfect and the dealer was

Excellent everything was perfect and the dealer was honest and got me what I needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Great experience! This is my second new car from this dealership! Extremely helpful staff that listen to your needs to get you in your perfect ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Deal was fast pace, didn’t have clear understanding about

Deal was fast pace, didn’t have clear understanding about the down paper, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good people!

Good people! Clean and comfortable facility! Love the amenities while waiting. They were working short handed and had to make some tough calls with customers and work they could do! Felt everything was handled professionally and with grace!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, everything went smoothly.

Great customer service, everything went smoothly. It did not take long to do the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The dealership is beautiful, modern, and super-clean.

The dealership is beautiful, modern, and super-clean. The workers I talked to were very willing to help with any questions. Very polite. I had a question about mood lighting and the manager kindly showed me directly, in my car, "how to." They also washed the car, twice, because of dust from our dirt road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star Review! We appreciate your business! We Want To Be Your #1 Dealer for Sales & Service! Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

They were very helpful.

They were very helpful. Most likely will return to buy another car. Worked with me and answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service, I like Karl the driver he’s a good guy,

Good service, I like Karl the driver he’s a good guy, Jeremy is funny yup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.