Reviews
Very nice people .
Very nice people . Helpful. It was fast process. Done within 3 hours. Love this dealership. I bought 2 cars in last 2 mos
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeramie has been a good help during this process with
Jeramie has been a good help during this process with good communication. Service Manager Justin has as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with the service Dept today for our first
Very pleased with the service Dept today for our first oil change and tire rotation!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Staff was very friendly and helpful.
The Staff was very friendly and helpful. Jeramie was great as always. I love this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service was excellent as always.
My service was excellent as always. The staff are always nice and polite. And very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were in Arkansas on a Saturday early afternoon,
We were in Arkansas on a Saturday early afternoon, traveling across country in our 2023 Sorento Hybrid, when our car went into the “limp” mode! We were towed 90 miles to the Craine Kia of Conway dealership which closes on Saturday at 3pm. They were very busy, but got our car checked out and the part needed ordered by closing. A stone from the road put a hole in the radiator.draining all the fluids, a new radiator needed. The part came in as scheduled Tuesday, and was installed the same day it arrived, Jeramie kept us informed the days that we spent waiting for the part to arrive. We feel lucky, being 1000 miles from home, knowing no one! They took the time, late in their Saturday to get the process started to get us back on the road! Thank you again Jeramie and Jacob!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with our experience at Crain Kia Conway.
Very pleased with our experience at Crain Kia Conway. The staff were pleasant, knowledgeable and very helpful in getting us the right vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my vehicle in for an oil change.
I brought my vehicle in for an oil change. The service manager was very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Benjamin F.
Benjamin F. made this interaction the best experience I have had with this dealership. Really down to earth and polite guy. I appreciated that he was informative, but not pushy. Will be requesting him for future services!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy purchase.
Very easy purchase. Rusty was very helpful. Enjoying day trips with the new K4 and happy about the warranty duration.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car