Reviews
Delilah was very friendly,helpful and prompt,They were
Delilah was very friendly,helpful and prompt,They were very timely and completed the job
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales person was great.
Sales person was great. But loan manager could have gotten a better percentage rate and down rated my credit score from 736 to 700.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Went above and beyond to get the perfect deal for me.
Went above and beyond to get the perfect deal for me. Andrew was extremely helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people were extremely nice, and Mrs.
The people were extremely nice, and Mrs. Alicia did a really good job promoting the car, she helped me out the best she could.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had an excellent experience at Crain Kia in
I recently had an excellent experience at Crain Kia in Conway. From the moment I walked through the doors, I was greeted warmly by the staff, who were attentive and eager to assist. The team made the entire car-buying process smooth and stress-free. The sales representative was knowledgeable and patient, answering all my questions and ensuring I found the perfect vehicle for my needs. They never made me feel pressured, which made a big difference in my decision. The finance department also worked diligently to get me the best deal possible, making the entire process straightforward and transparent. The dealership’s inventory was impressive, with a great selection of new and used cars. The staff’s professionalism, friendliness, and willingness to go the extra mile stood out. I’m very satisfied with my new Kia, and I’ll recommend Crain Kia in Conway to friends and family!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership is always clean, staff is pleasant.
The dealership is always clean, staff is pleasant. I can get in pretty quickly for my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were so helpful and honest about their different
They were so helpful and honest about their different used options! We felt like we had made a great choice for our budget and they felt like we’d made a good choice for our family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
She worked hard to get us in a car thank you so much,
She worked hard to get us in a car thank you so much, everyone went above and beyond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very professional .
They were very professional . Meet my needs. I got the truck I wanted with all the features I asked for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremy went over and beyond to make sure my tire was
Jeremy went over and beyond to make sure my tire was replaced and that I was able to get to work. The lady and other gentleman was great as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair