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Crain Kia of Conway

(2,333 reviews)
Visit Crain Kia of Conway
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Reviews

(2,333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

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Delilah was very friendly,helpful and prompt,They were

Delilah was very friendly,helpful and prompt,They were very timely and completed the job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales person was great.

Sales person was great. But loan manager could have gotten a better percentage rate and down rated my credit score from 736 to 700.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Went above and beyond to get the perfect deal for me.

Went above and beyond to get the perfect deal for me. Andrew was extremely helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The people were extremely nice, and Mrs.

The people were extremely nice, and Mrs. Alicia did a really good job promoting the car, she helped me out the best she could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently had an excellent experience at Crain Kia in

I recently had an excellent experience at Crain Kia in Conway. From the moment I walked through the doors, I was greeted warmly by the staff, who were attentive and eager to assist. The team made the entire car-buying process smooth and stress-free. The sales representative was knowledgeable and patient, answering all my questions and ensuring I found the perfect vehicle for my needs. They never made me feel pressured, which made a big difference in my decision. The finance department also worked diligently to get me the best deal possible, making the entire process straightforward and transparent. The dealership’s inventory was impressive, with a great selection of new and used cars. The staff’s professionalism, friendliness, and willingness to go the extra mile stood out. I’m very satisfied with my new Kia, and I’ll recommend Crain Kia in Conway to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership is always clean, staff is pleasant.

The dealership is always clean, staff is pleasant. I can get in pretty quickly for my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were so helpful and honest about their different

They were so helpful and honest about their different used options! We felt like we had made a great choice for our budget and they felt like we’d made a good choice for our family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

She worked hard to get us in a car thank you so much,

She worked hard to get us in a car thank you so much, everyone went above and beyond

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very professional .

They were very professional . Meet my needs. I got the truck I wanted with all the features I asked for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jeremy went over and beyond to make sure my tire was

Jeremy went over and beyond to make sure my tire was replaced and that I was able to get to work. The lady and other gentleman was great as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.