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Crain Kia of Conway

(2,332 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Reviews

(2,332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

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ALL there staff was awsome!

ALL there staff was awsome! Our sales associate Alicia was the best! She made sure we had more then we needed and we were comfortable! I highly recommend crain kia of conway to ANYBODY ready for a perfect experience buying a car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Lamar was amazing!

Lamar was amazing! We talked over the phone, he told what he can do and he actually made it happen! It was great! Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Every single person was amazing and friendly!

Every single person was amazing and friendly! Best car purchasing experience ever! Will definitely recommend Crain Kia in Conway along with our salesperson, Alicia Trice, to everyone that asks me about looking for a new vehicle!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

My husband I was looking to trade our suv, so I called

My husband I was looking to trade our suv, so I called Lamar Taylor which is our go to sales consultant and explain to him what we were looking for and he got us taken care of and got us into our 2025 Kia Telluride. He also drove it to us in which we got it the same day. He is the best! So if you are looking to trade in your vehicle, Lamar is the best salesman to go through. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

My drivers door was repaired from damage.

My drivers door was repaired from damage. The repair was very good but not perfect.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

We are very pleased with our sales person "Andrew

We are very pleased with our sales person "Andrew Murray". We have purchased our last three vehicles from him he is very prompt, accommodating, and patient. We also love the fact that he doesn't forget about us after the sale and is very quick to respond with any questions we may have. If you would like to be treated as a valued customer and not just a number for a sale we 10/10 recommend going to see him! We look forward to working with him in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a great experience and time well spent.

It was a great experience and time well spent. Everyone was very helpful and friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent customer service from Alicia!

Excellent customer service from Alicia!! The whole entire process was wonderful and a great experience.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

My husband and I have purchased two vehicles from this

My husband and I have purchased two vehicles from this dealership in the last 2 years. The customer service is excellent and we love both our cars. They will work with you the best they can to get you what you want, at a payment you can afford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Delilah was very friendly,helpful and prompt,They were

Delilah was very friendly,helpful and prompt,They were very timely and completed the job

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.