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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Very helpful and staff.

Very helpful and staff. Great selection of cars. Couldn't have been an easier time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tidus, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Car buying was great I was a very picky person but they

Car buying was great I was a very picky person but they made it happen for me !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

hadley12burrell, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very excellent customer service.

Very excellent customer service. I will be returning in the future for another vehicle. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Felipereyeschi, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Me and my husband bought a vehicle through auto store,

Me and my husband bought a vehicle through auto store, and it was very professional and and easy to purchase a vehicle. No problems we came all the way from Florida to purchase my new vehicle. Thanks to your wonderful sales manager, Ian Manning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Debcajan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Consumer response

Love my new vehicle is purchased from Ian Manning. It was a trip to North Carolina.

We were doing this by telephone and he was great help to

We were doing this by telephone and he was great help to us. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

BOBREMI1014, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Outstanding and out of this world convenient.

Outstanding and out of this world convenient. Came here to make a deal and a dang good deal was made

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

jckpaulus, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

The guys that helped us into a new car were phenomenal!

The guys that helped us into a new car were phenomenal! Ian, Juan and Gabriel all were friendly and understanding of my family's needs. I would absolutely recommend these guys, and Auto Star of Sylva to my friends and family! Thanks so much for such great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rhitemi629, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

This is my second time to buy an auto through AutoStar.

This is my second time to buy an auto through AutoStar. Both times were awesome. Very knowledgeable about what they are doing. Everything always goes smoothly and easy. Great customer service. Thank you Ian Manning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tmmann54, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Awesome experience.

Awesome experience. 5 stars all around, staff is absolutely amazing and treat you like family. Would recommend to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

eldiablo.dc, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very professional dealership Ian Manning so that’s our

Very professional dealership Ian Manning so that’s our vehicle and we are very please. This is the second one we have bought from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

debcajan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!