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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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A warm friendly and awesome experience at Sylva Autostar.

A warm friendly and awesome experience at Sylva Autostar. Gabriel was a patient guy who never once made us feel pressured or like we were an inconvenience. Would recommend to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dillon, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Come and get your next car with Gabriel at autostart in

Come and get your next car with Gabriel at autostart in sylva. He's excellent I highly recommend 👌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tesslong20, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Awesome experience!

Awesome experience! From the time I came in everyone was on point and friendly. Will definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Javon, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Very friendly, knowledgeable and extremely helpful.

Very friendly, knowledgeable and extremely helpful. I would recommend anyone looking for a vehicle to come here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Deployedwes211, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

They went above and beyond to help me and my husband get

They went above and beyond to help me and my husband get a vehicle after my accident. It was a process but in the ended we ended up with a great vehicle and we couldn't be happier! All those looking for a vehicle we highly recommend Auto Star! They go above and beyond for all there customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

emily.wurst123456, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

Ian found the exact make and model I wanted and got me

Ian found the exact make and model I wanted and got me great financing too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

kc5011, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Great selection SUVs.

Great selection SUVs. Juan did a great job keeping me updated with what was happening with my approval. Great guy. The shop has some great music to pass the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bnm1031, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Juan was a pleasure to work with.

Juan was a pleasure to work with. Amazing customer service and made the process so easy! I would highly recommend Juan and Autostar!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Satara Smith, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

They were very helpful and kind 10/10 recommend Juan

They were very helpful and kind 10/10 recommend Juan Rojo. They will work with you and your price range.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rameybeverly3, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

Juan Rojo was incredibly helpful through the entire

Juan Rojo was incredibly helpful through the entire process. Helped me get the right car at the right price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

EJDANIEL, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!